Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ceceilia Castro

Lakeside,CA

Summary

Veterinary professional prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling, animal medicine and client communication. Excels in practice management and staff leadership, enhancing operational efficiency and patient care. Skilled in surgical assistance and adept at fostering strong client relationships, significantly contributes to workplace achievements, demonstrating exceptional multitasking and time management abilities.

Overview

15
15
years of professional experience

Work History

Practice Manager / Veterinary Assistant

Penasquitos Pet Clinic
01.2014 - Current
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Developed close working relationships with front office and back office staff.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
  • Ordered all office and hospital supplies and kept check on inventory levels on all products and medications.
  • Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
  • Coordinated with veterinarians to optimize appointment schedules and maximize daily patient flow.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Submitted and processed payroll
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Restrained animals to protect veterinarians from potential harm.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Performed dental cleanings under the supervision of a veterinarian, promoting improved oral health for patients.
  • Provided emergency care for injured animals, significantly reducing recovery time.
  • Assisted in dental procedures, contributing to overall oral health of patients.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Educated clients on nutrition, preventive health and other animal care.
  • Supervised team of 15 office personnel.

Adoption Counselor / Intake Assistant

Helen Woodward Animal Center
01.2010 - 12.2013
  • Streamlined adoption process by implementing efficient administrative procedures and accurate record-keeping systems.
  • Implemented post-adoption support services to assist families in adjusting to their new pet, resulting in increased long-term success rates for placements.
  • Provided leadership, guidance and support to staff members.
  • Researched best practices and developed strategies to improve program outcomes.
  • Conducted thorough health checks on animals, maintaining optimal pet wellbeing and reducing return rates.
  • Educated customers on proper pet nutrition, leading to healthier pets and increased sales of premium food products.
  • Implemented creative marketing strategies to promote store events and special offers, attracting new customers to the business.
  • Organized adoption events to increase public awareness of animal welfare issues and boost adoption rates.
  • Assisted in administering medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Administered medications to animals in treatment and documented changes in condition.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
  • Enhanced client satisfaction, educating pet owners on preventative care and nutritional needs.
  • Maintained clean and safe animal living areas.
  • Prepared animals for surgical procedures.

Veterinary Assistant / Intern

Lakeside Veterinary Hospital
09.2009 - 04.2010
  • Handled laboratory tasks such as preparing samples for testing, running bloodwork analysis machines, and recording results for veterinarian review.
  • Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
  • Facilitated smooth daily operations by maintaining equipment and stocking necessary supplies throughout the clinic.
  • Provided compassionate care for hospitalized animals, administering medications as directed by the veterinarian team.
  • Assisted in anesthesia monitoring during surgeries, ensuring patient safety and optimal surgical outcomes.
  • Ensured accurate record-keeping by diligently updating patient charts with relevant information from exams, treatments, and follow-up appointments.
  • Aided in radiographic imaging procedures for precise diagnosis of internal injuries or ailments.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Administered medications to animals in treatment and documented changes in condition.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Assisted veterinarians with euthanasia of animals.
  • Followed safety protocols for handling animals.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.

Education

Registered Veterinary Technician - Veterinary Science

Veterinary Allied Staff Education
Dixon, CA
08-2025

High School Diploma -

West Hills High School
Santee, CA
06-2012

Veterinary Assistant - Veterinary Science

ROP - Veterinary Assistant
Santee, CA
06-2009

Skills

  • Staff management
  • Practice management
  • Animal safety
  • Client communication
  • Patient restraint
  • Medication administration
  • Sample collection
  • Animal behavior
  • Intravenous catheterization
  • Surgical assistance
  • Dental prophylaxis
  • Multitasking
  • Time management

Timeline

Practice Manager / Veterinary Assistant

Penasquitos Pet Clinic
01.2014 - Current

Adoption Counselor / Intake Assistant

Helen Woodward Animal Center
01.2010 - 12.2013

Veterinary Assistant / Intern

Lakeside Veterinary Hospital
09.2009 - 04.2010

Registered Veterinary Technician - Veterinary Science

Veterinary Allied Staff Education

High School Diploma -

West Hills High School

Veterinary Assistant - Veterinary Science

ROP - Veterinary Assistant

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Ceceilia Castro