Summary
Overview
Work History
Education
Skills
Timeline
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Cecelia Bailey

Houston,TX

Summary

Proven leader in the beauty industry, adept at driving growth and enhancing client satisfaction at C.Lynn Hair Studio through expert salon marketing and exceptional customer service. Skilled in staff management and hair styling techniques, consistently increased customer retention and revenue. Demonstrates strong business management and decision-making abilities, ensuring compliance and operational efficiency.

Overview

12
12
years of professional experience

Work History

Salon Owner/Operator

C.Lynn Hair Studio
03.2023 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
  • Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
  • Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
  • Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
  • Consulted with customers to assess needs and propose optimal solutions.

Beauty Sales Associate

Empire Beauty Supply
06.2024 - 08.2024
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
  • Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
  • Worked closely with colleagues to create a welcoming atmosphere that encouraged customers to spend more time exploring product offerings.

Hairstylist

Studio Mink
02.2019 - 03.2023
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Distributed business cards outside of salon to generate new business.

Salon Owner/Operator

Studio 650 Salon
10.2016 - 12.2018
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.

Hairstylist

CharlesWesSalon
01.2013 - 11.2017
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.

Education

High School Diploma -

Hamilton High School
Memphis, TN

Skills

  • Upselling Services
  • Employee Training
  • Staff Management
  • Salon Marketing
  • Hair styling techniques
  • Appointment Scheduling
  • Customer Service
  • Business Management
  • Decision-Making
  • Goal Setting
  • Team Leadership
  • Data Management
  • Price Structuring
  • Schedule Management
  • Cosmetology
  • Problem-solving abilities

Timeline

Beauty Sales Associate

Empire Beauty Supply
06.2024 - 08.2024

Salon Owner/Operator

C.Lynn Hair Studio
03.2023 - Current

Hairstylist

Studio Mink
02.2019 - 03.2023

Salon Owner/Operator

Studio 650 Salon
10.2016 - 12.2018

Hairstylist

CharlesWesSalon
01.2013 - 11.2017

High School Diploma -

Hamilton High School

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Cecelia Bailey