Overview
Work History
Timeline
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Cecelia Barrett

Yonkers,NY

Overview

6
6
years of professional experience

Work History

Head Hostess

Maggie Spillane's Ale House
02.2020 - 10.2024
  • Trained new staff on proper hosting procedures and policies.
  • Provided excellent customer service to ensure guest satisfaction.
  • Communicated effectively with restaurant managers regarding customer complaints or requests.
  • Maintained accurate records of reservations and wait times.
  • Greeted guests upon arrival and escorted them to their tables.

Lead Server

Maggie Spillane's Ale House
02.2022 - 10.2024
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Train incoming staff on all aspects of the position.
  • Delegate responsibilities and sections for staff during the shift.

FOH Manager

Maggie Spillane's Ale House
10.2024 - 03.2025
  • Trained all incoming FOH staff.
  • Resolving customer dissatisfaction and maintaining a positive review.
  • Keeping staff on task and efficiently working.
  • Keeping the floor clean and presentable.

Waitress

Melting Pot
03.2025 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.

Timeline

Waitress

Melting Pot
03.2025 - Current

FOH Manager

Maggie Spillane's Ale House
10.2024 - 03.2025

Lead Server

Maggie Spillane's Ale House
02.2022 - 10.2024

Head Hostess

Maggie Spillane's Ale House
02.2020 - 10.2024
Cecelia Barrett