Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Cecelia Gormont

Ramey,PA

Summary

Versatile and diligent, with a strong background in hospitality and corrections, demonstrated during my tenure at Hampton Inn By Hilton. Excelled in guest satisfaction and cleanliness standards, enhancing guest experience through meticulous attention to detail and efficient multitasking. Communicate and listen, using time wisely and making good decisions.

Overview

18
18
years of professional experience

Work History

Breakfast Attendant

Hampton Inn By Hilton
01.2025 - Current

For breakfast tendon I prep and make breakfast for guests, restock breakfast items as needed wipe counters and tables take out the trash as needed, clean and empty trash cans, sweep, and mop the floors put food orders away. Make the coffee for the lobby, when breakfast is over, I clean clean up by washing dishes and putting them away, wiping down the fridge and freezer doors inside and out clean the microwave as needed. I wipe down the counters at the end of the day and I clean and wipe down the sink at the end of my shift.

Correctional Officer

GEO Processing Center
10.2021 - 08.2024

Arrived got clocked in, checked where you were going pulled keys got radio and cuffs went to designated area relieve the person before you. You made rounds over saw the inmates reported any issues to supervisor Stockton organized closets took trash out stocked pods with paper towel towels, and gave out toiletries as needed. Also got inmates ready for medical appointments and court hearings as needed. Also got kitchen workers ready.

Housekeeping/Laundry

Hampton Inn By Hilton
07.2007 - 03.2024

For housekeeping and laundry, I took dirty sheets off the bed replaced with clean, dusted the room and furniture, and the tables cleaned out the fridge wiped the windows, emptied and wiped trash cans. Replaced the lightbulbs and lamps as needed vacuumed the floors cleaned the mirrors, and in the bathroom took out the dirty towels, wiped out the sink, shower and tub cleaned the toilet toilets replaced towels, replaced toiletries, swept and mopped the floor and took dirty linens to the laundry chute. Reported anything broken to the supervisor and maintenance. Any guest property found was reported to front desk and placed in lost and found.

In the laundry room, we separated towels from the sheets, washed and dried linens folded and took a clean linens to the storage closets organize the storage closets, took supplies to the storage closet, such as soaps, shampoos toilet paper, tissues, etc. I also swept and mopped the laundry room floor and cleaned the lint trap in the dryers.

Breakfast Attendant

Hampton Inn By Hilton
07.2007 - 03.2024

For breakfast attendant, I prepped and made breakfast for the guest restocked as needed wiped counters and tables took out trash is needed, clean the trash cans swept, and mop the floors put food orders away made the coffee for the lobby when breakfast was over. I cleaned up washed dishes and put them away, wiped down the fridge and freezer doors inside and out clean the microwave as needed wiped kitchen counters at the end of the day. And cleaned and wiped down the sink at the end of the shift.

Front Desk

Hampton Inn By Hilton
07.2007 - 03.2024

For the front desk, I answered phones made reservations, counted to cash drawer, organized drawers, assigned rooms to the gas make keys for guest printed receipts as requested, swept and mopped the lobby hallway leading to the pool. After the breakfast attendant left for the day we made in stock the coffee station as needed, and emptied and cleaned the trash cans as needed. In the winter, we also shoveled the sidewalk and put down salt.

Commissary Clerk

Keefe Commissary
04.2019 - 04.2021

Went into units we set up a table and called the inmates up to the table went through their commentary bag to make sure everything was there and they signed a paper if it was if something was missing from the bag we gave credit to them. On the unit designated days, they could come to the commentary building to get to get property medicine, razors, etc. when the order truck came, I would unload it and bring it into the commissary building and sort it and organize it. I also swept and mopped the floors and took out the trash.

Corrections Officer

Geo Corrections and Detention
01.2021 - 03.2021

I clocked in, checked where you were supposed to go hold keys got radio and cuffs went to designated area, relieve the person before you started by making rounds over saw the inmates reported any issues to the supervisor stocked and organized closets took out trash when needed stocked pods with paper towels gave out toiletries as needed.

Education

Diploma -

Moshannon Valley High Scool
Houtzdale, PA
06.1986

Skills

  • Cleanliness standards
  • Efficient multitasking
  • Sanitation practices
  • Stocking
  • Food safety knowledge
  • Guest satisfaction
  • Guest relations
  • Cash handling proficiency
  • Greeting guests
  • Food preparation
  • Breakfast set up
  • Order taking accuracy
  • Food restocking
  • Resolving guest complaints
  • Teamwork and collaboration
  • Cleaning
  • Customer service
  • Time management
  • Decision-making
  • Attention to detail
  • Guest service
  • Problem-solving

Timeline

Breakfast Attendant

Hampton Inn By Hilton
01.2025 - Current

Correctional Officer

GEO Processing Center
10.2021 - 08.2024

Corrections Officer

Geo Corrections and Detention
01.2021 - 03.2021

Commissary Clerk

Keefe Commissary
04.2019 - 04.2021

Housekeeping/Laundry

Hampton Inn By Hilton
07.2007 - 03.2024

Breakfast Attendant

Hampton Inn By Hilton
07.2007 - 03.2024

Front Desk

Hampton Inn By Hilton
07.2007 - 03.2024

Diploma -

Moshannon Valley High Scool
Cecelia Gormont