Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CECELIA GUTIERREZ

HOUSTON

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

12
12
years of professional experience

Work History

Medical Assistant

OBGYN Medical Center Associates
08.2022 - Current
  • Performed administrative duties such as scheduling appointments for follow-up visits or referring patients to specialists.
  • Adhered strictly to HIPAA regulations regarding confidentiality of patient records and protected sensitive information at all times.
  • Displayed empathy while helping patients understand their options for treatment and providing emotional support when necessary.
  • Identified symptoms and recommended treatments or follow-up care based on established protocols and guidelines.
  • Assessed patient health concerns by listening to telephone inquiries, determining the urgency of the situation, and providing appropriate advice.
  • Collaborated with physicians regarding patient treatment plans based on clinical data collected during phone assessments.

POPULATION HEALTH COORDINATOR

PRIVIA MEDICAL GROUP
03.2020 - 06.2022
  • Review and analyze population and patient data related to the Medicare Shared Savings Program, and clinical care and outcomes.
  • Evaluate care centers' performance, reveal trends, and identify opportunities.
  • Prepare various reports to present findings, and to highlight successes and opportunities for improvement or intervention.

MEDICAL ASSISTANT

OBGYN MED CENTER ASSOC
01.2016 - 01.2020
  • Interview patients to obtain medical information and measure their vital signs, weight, and height
  • Prepare treatment rooms for patient examination, and in office procedures
  • Help physicians examine and treat patients, handing them instruments or material or giving injections.

MEDICAL ASSISTANT

PEARLAND ENT
08.2013 - 08.2015
  • Answer telephones and direct calls to appropriate staff
  • Schedule and confirm patient appointments, surgeries, and medical consultations
  • Process and record new insurance policies and claims
  • Complete insurance verification and create case
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.

Education

Diploma - Medical Assistant

EVEREST INSTITUTE
Houston, TX
03.2008

Diploma -

CESAR E. CHAVEZ H.S
Houston, TX
05.2006

Skills

  • Google Sheets/Excel Proficient
  • Insurance Verification, Medical Billing
  • Professional Bedside Manner
  • Strong Work Ethic
  • Adaptability
  • Collaboration
  • Electronic Medical Record - Athena
  • Communication skills
  • Problem solving

References

  • NATASHA, CARTER, Licensed Vocational Nurse, nbrown@obgynmedicalcenterassociates.com, (254) 733-8770, OBGYN Medical Center Associates, Former Co-worker
  • JOCELYN, AFADAPA, Customer Success Effective Manager, jkafadapa@gmail.com, (832) 353-7572, Former Co-worker
  • CLAUDIA, MORENO, Medical Assistant, cxm8815@gmail.com, (832) 881-9656, Harris Health, Former Co-worker

Timeline

Medical Assistant

OBGYN Medical Center Associates
08.2022 - Current

POPULATION HEALTH COORDINATOR

PRIVIA MEDICAL GROUP
03.2020 - 06.2022

MEDICAL ASSISTANT

OBGYN MED CENTER ASSOC
01.2016 - 01.2020

MEDICAL ASSISTANT

PEARLAND ENT
08.2013 - 08.2015

Diploma - Medical Assistant

EVEREST INSTITUTE

Diploma -

CESAR E. CHAVEZ H.S

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