Summary
Overview
Work History
Education
Skills
Timeline
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Cecelia Lang

Dallas,TX

Summary

Dynamic Executive Administrative Assistant with a proven track record at Soal Technologies, adept at streamlining processes and managing confidential information. Skilled in expense reporting and calendar management, I excel in problem-solving and fostering effective communication, ensuring executives can focus on strategic priorities while enhancing operational efficiency.

Experienced with scheduling and coordinating executive-level meetings and events. Utilizes strong organizational skills to manage multiple tasks and prioritize effectively. Knowledge of handling confidential information and supporting executive decision-making processes.

Overview

10
10
years of professional experience

Work History

Executive Administrative Assistant

Soal Technologies Contractor
12.2024 - 02.2025
  • Protected company interests and employee privacy by implementing strict confidentiality protocols for sensitive information.
  • Streamlined administrative processes, including expense report processing and invoice reconciliation, enabling executives to focus on high-impact tasks.
  • Coordinated travel arrangements, encompassing airfare, hotel, and ground transportation for seamless logistics.
  • Managed office supply inventory to minimize waste while ensuring timely availability of essential materials.
  • Facilitated communication by responding to emails and correspondence efficiently.
  • Enhanced interdepartmental communication through proactive coordination of meetings and events.
  • Oversaw complex annual meeting logistics involving multiple presenters, numerous global attendees, and substantial budget management for livestream production and accommodations.

Assistant General Manager

Worth Ross Management Company
10.2021 - 08.2023
  • Oversaw construction projects and documentation reports under General Manager's guidance.
  • Coordinated meetings by preparing documents, presentations, and catering arrangements.
  • Managed vendor relationships to ensure service quality and promptly approved invoices.
  • Handled incoming calls and routed them appropriately while distributing mail correspondence.
  • Investigated payment discrepancies, documenting findings and collection efforts accurately.

Executive Administrative Assistant

Foundation Energy Management, LLC
06.2018 - 10.2021
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.

Customer Service Representative

Sitel Call Center
07.2016 - 10.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Executive Administrative Assistant

Performant Recovery
04.2015 - 05.2016
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
  • Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
  • Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Facilitated training and onboarding for incoming office staff.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.

Education

BBA - Business Administration And Management

Angelo State University
San Angelo, TX

Skills

  • MS Office Suite and Adobe Creative Suite
  • Expense reporting and office management
  • Information confidentiality
  • Calendar and schedule management
  • Travel coordination
  • Professional demeanor
  • Problem solving
  • Multi-line phone operation
  • Records retention
  • Invoice processing and accounts payable/receivable
  • Mail handling and correspondence
  • Staff management
  • Presentation preparation

Timeline

Executive Administrative Assistant

Soal Technologies Contractor
12.2024 - 02.2025

Assistant General Manager

Worth Ross Management Company
10.2021 - 08.2023

Executive Administrative Assistant

Foundation Energy Management, LLC
06.2018 - 10.2021

Customer Service Representative

Sitel Call Center
07.2016 - 10.2017

Executive Administrative Assistant

Performant Recovery
04.2015 - 05.2016

BBA - Business Administration And Management

Angelo State University

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Cecelia Lang