Cecelia Lang
Waxahachie,TX
Summary
Dedicated Executive Assistant with a proven history of streamlining processes and managing confidential information. Skilled in expense reporting and calendar management, with a strong ability to foster effective communication, which enables executives to focus on strategic priorities while enhancing operational efficiency. Utilizes strong organizational skills to manage multiple tasks and prioritize effectively.
Overview
10
10
years of professional experience
Work History
Warehouse Clerk
Express Employment Services
Waxahachie, TX
11.2025 - 12.2025
- Oversaw daily warehouse operations, ensuring compliance with safety protocols and efficient workflow.
- Coordinated inventory management, optimizing stock levels and minimizing discrepancies.
- Trained new staff on operational processes, enhancing team productivity and performance.
- Implemented system for tracking shipments, improving accuracy of order fulfillment.
- Coordinated shipping schedules to ensure timely delivery of goods.
Administrative assistant
Soal Technologies Contractor DART
Dallas, TX
12.2024 - 02.2025
- Protected company interests and employee privacy by implementing strict confidentiality protocols for sensitive information
- Coordinated and maintained files, database in Legal Docs software for Legal Board Support supervisor
- Oversaw complex Legal Board Support meeting planning involving multiple presenters, numerous global attendees, for livestream production and accommodations
- Demonstrated analytical and creative written skills within composed letters, correspondence, and memos
Assistant general manager
Worth Ross Management Company
Dallas, TX
10.2021 - 08.2023
- Oversaw construction projects and documentation reports under General Manager’s guidance
- Coordinated meetings by preparing documents, presentations, and catering arrangements
- Managed vendor relationships to ensure service quality and promptly approved invoices
- Managed incoming calls and routed them appropriately while distributing mail correspondence
- Investigated payment discrepancies, documenting findings, and collection efforts accurately
Executive administrative assistant
Foundation Energy Management, LLC
Addison, TX
06.2018 - 10.2021
- Maintained confidentiality when overseeing sensitive information, protecting company interests and employee privacy
- Managed administrative tasks such as expense report processing or invoice reconciliation efficiently, allowing executives to focus on high-priority responsibilities without distraction
- Coordinated and booked airfare, hotel and ground transportation and prepared itineraries to facilitate successful trips
- Managed scheduling for executive’s calendar and prepared meeting agenda and materials
- Reviewed incoming communications for urgency or importance, prioritized correspondence accordingly for executive review or action
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis
Customer service representative
Sitel Call Center
San Angelo, TX
07.2016 - 10.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Oversaw escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
- Responded to customer requests for products, services, and company information
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
Education
BBA - Business Management
Angelo State University
San Angelo, TXSkills
- MS Office 365
- Calendar management
- Organizational skills
- Confidentiality protocols
- Expense reporting
- Concur
- Coupa
- Workbrain
- Composes letters, correspondence, and memos
- File and database management
Timeline
Warehouse Clerk
Express Employment Services
11.2025 - 12.2025
Administrative assistant
Soal Technologies Contractor DART
12.2024 - 02.2025
Assistant general manager
Worth Ross Management Company
10.2021 - 08.2023
Executive administrative assistant
Foundation Energy Management, LLC
06.2018 - 10.2021
Customer service representative
Sitel Call Center
07.2016 - 10.2017
BBA - Business Management
Angelo State University