Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Hi, I’m

Cecelia L. Grant

Charlotte,NC

Summary

Dedicated experienced professional with demonstrated strengths in patient care, customer service, time management and problem solving. Offers 8+ years experience in the healthcare industry and clinical laboratory. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background cultivating positive relationships and exceeding goals.


Overview

6
years of professional experience
1
Certification

Work History

AccuReference

Lab Technician
11.2023 - 04.2024

Job overview

  • Blood collection of all ages.
  • Receive, greet and assist patients in a timely and courteous manner.
  • Interact professionally with physicians and clinic staff to gather relevant information including, billing information and to clarify orders.
  • Submit requisitions and orders tests in multiple laboratory systems.
  • Complete administrative duties including scanning of all relative patient data.
  • Record orders for lab tests and accurately provide appropriate reports to proper personnel.
  • Package and prepare specimens for transport.
  • Maintain par level supplies.
  • Problem solves issues for physicians; fax information to offices; and dispatch couriers for pickup.
  • Input and access information via the laboratory computer systems.
  • Process specimens for testing including identifying; sorting; aliquoting; centrifuging and labeling specimens appropriately.
  • Maintained documentation on tests performed in lab.
  • Oversaw items in inventory and reordered before supplies diminished.

Novant Health

Phlebotomist Processor/PA II
01.2022 - 10.2023

Job overview

  • Assisted Pathologist in testing samples and providing diagnoses.
  • Sectioned, embedded and processed biological tissue.
  • Gathered blood samples from patients for tests and transfusions.
  • Processed requisitions for testing.
  • Wrote new procedures and revised current ones.
  • Training of other personnel.
  • Created accurate labels and updated system records with patient sample information and details.
  • Handled centrifuging, pipetting and preparation for send out.

LabCorp

Patient Services Technician
08.2020 - 12.2021

Job overview

  • Mastered specimen collections by venipuncture and capillary techniques for all age groups.
  • Conducted administrative and clerical duties as necessary to include; organizing forms, making photo copies, filing records, and preparing correspondence.
  • Operated LabCorp LCM to access Touch software, enabling test ordering, specimen processing, specimen shipment, and shipment auditing.
  • Communicated via EPIC Hyperspace PRD software with physician's and CMA's to access medical records and labs to be performed.
  • Processed billing information and collect payments when required.
  • Managed and maintained, solely, in-office labs' daily operations.
  • Enhanced healthcare standards through team collaboration and delivery of high-quality care.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.

Octapharma

Donor Technician
06.2018 - 07.2020

Job overview

  • Managed patient flow by quickly collecting samples and completing related paperwork.
  • Conducted data security and compliance with HIPAA protocols through multiple identification points and document verification.
  • Handled specimens with skilled accessions, centrifugation, and packaging.
  • Collected plasma via apheresis for 40-50 donors per shift.
  • Submitted accurate labels, paperwork, and system records updates with patients’ information and personal details.
  • Improved plasma yielded per donor by implementing an alternate and more effective method of machine set-up.

Education

Rowan Cabarrus Community College
Concord, NC

Associate of Science
05.2017

Skills

  • Laboratory work supervision

  • Organized

  • Team collaboration

  • Phlebotomy in all age groups

  • Work Planning and Prioritization

  • Interpersonal and written communication

  • Documentation and reporting

  • Specimen processing

  • Clinical chemistry

Certification

  • ASPT
  • Pathology Assistant II

Affiliations

Phi Theta Kappa, 01/01/17, Current

Timeline

Lab Technician

AccuReference
11.2023 - 04.2024

Phlebotomist Processor/PA II

Novant Health
01.2022 - 10.2023

Patient Services Technician

LabCorp
08.2020 - 12.2021

Donor Technician

Octapharma
06.2018 - 07.2020

Rowan Cabarrus Community College

Associate of Science

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Cecelia L. Grant