Cecelia Magdaleno
Alpena
Summary
Dynamic Assistant Store Manager with a proven track record at Biggby, excelling in customer service and operational competence. Skilled in problem-solving and inventory management, I successfully trained staff to enhance customer experience and optimize efficiency levels.. Committed to fostering a positive work environment through exceptional service.and attitude
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Biggby
05.2024 - Current
- Supervised daily store operations, ensuring smooth workflow and customer satisfaction.
- Trained and mentored team members on service excellence and operational procedures.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Developed staff schedules to maximize efficiency during peak hours and improve coverage.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Cashier
Walmart
05.2023 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in stocking shelves and maintaining store organization for improved shopping experience.
Education
High School Diploma -
Alpena High School
Alpena, MI06.2024
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- food service and safety
Timeline
Assistant Store Manager
Biggby
05.2024 - Current
Cashier
Walmart
05.2023 - 05.2024
High School Diploma -
Alpena High School