Cecelia Martinez

Temporary Clerk (Elections Division)

LA County Registrar-Recorder/County Clerk – Norwalk, CA

Oct 2024 – Dec 2024

• Processed ballots and ensured timely and accurate entry of voting data.
• Answered public inquiries by phone, providing clear and courteous assistance.
• Maintained confidentiality and followed regulatory procedures for ballot handling.
• Supported staff with clerical tasks in a high-volume, deadline-driven environment.

• Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
• Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
• Organised meetings and conferences for internal staff members, as well as external stakeholders.
• Maintained accurate records of employee attendance data using HR software applications.
• Developed and implemented effective office procedures to ensure smooth running of the organisation.
• Assisted with the preparation of monthly reports on a range of topics including sales figures, budgeting information and performance metrics.
• Compiled correspondence such as letters, memos and emails on behalf of senior staff members.
• Scheduled regular maintenance checks on office equipment such as computers or printers.
• Generated and sent customer invoices, submitted payments and updates accounts.
• Set appointments and managed meeting schedule.
• Generated and delivered daily outstanding payment invoices to customers.
• Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits.
• Checked office stock to determine supply levels and maintain inventory.
• Maintained positive working relationship with fellow staff and management.
• Handled incoming calls and directed callers to appropriate department or employee.

• Customer service, check call center messages, update customers regarding their status, arrange repair for diesels, coordinate parts and pricing, update databases, manage website, ensure all deadlines for parts and servicing were met, update customer profiles, marketing, created and posted on Yelp and Craigslist, and all general clerical duties as needed.

• Promoted from Cashier to Customer Service Manager, Promoted from Customer Service Manager to Department Manager, Received awards for both promotion along with store and region recognition, supervised all front end cashiering, lot attendants, photo department, sporting goods
• Scheduling employee shifts, order stock, inventory control, arrange aisles with merchandise.

• Promoted to hardware department from cashier, provided excellent customer service, and our department was recognized as well-organized by management
• Responsibilities included customer service with multiple customers in a fast paced environment, maintaining a clean and neat department, ensure all safety precautions/restrictions were met.