Cecelia Mataalii
Lomita,California
Summary
Motivated Administrative Clerk with exceptional customer service and administrative skills. Open to learning new skills and taking on new responsibilities. Friendly with a strong work ethic and professional demeanor.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
13
13
years of professional experience
Work History
Administrative Clerk
El Camino Community College
03.2022 - Current
Clerical Assistant
El Camino Community College
10.2017 - 03.2022
- Greets incoming visitors professionally and provide friendly, knowledgeable assistance
- Provides clerical and technical support to faculty, staff and students
- Manages diverse administrative tasks, including student petitions and faculty evaluations
- Handles purchasing supplies to support faculty, staff and student needs
- Maintains budget reports for multiple accounts, ensuring financial accuracy and compliance with institutional policies
- Handles requisition submission for division purchases
- Including instructional supplies, subscription payments, tournament fees, etc
- Operates a number of systems to retrieve faculty and student information
- Assists with sorting and filing faculty and student documents and records
- Responsible for submitting facilities and technology work orders
- Maintains office equipment including copy machine, printers
- Actively participate in campus committees including Classified Professional Development and Caring Campus
- Assist with scheduling and coordinating division and department meetings
- Manage timesheets and attendance activities (sickness, overtime, maternity/paternity leave etc.) for faculty, staff and student workers
- Assists with onboarding and training new employees
- Maintains confidentiality of sensitive information for faculty, students and staff
- Forensics teams
- Board Docs
- Assist Administrative Assistant four days a month with building and editing course sections
- Assist dean with Formstack submissions and maintenance
- Including Faculty Conferences, Special Assignment and employee onboarding forms
Operations/Customer Service
BrownTrout Publishers
04.2015 - 09.2017
- Answered telephones, directed calls, and took messages
- Managed incoming samples from printers
- Delivered samples to correct departments for quality control
- Handled distribution to regional and local sales representatives
- Processed a minimum of 30 purchase orders per day
- Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
- Kept records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken
- Transmitted information or documents to customers, using computer, mail, or facsimile machine
- Handled complaints from customers or the public
- Assisted with training of new employees
Customer Service Agent
Hallmark Aviation
10.2011 - 04.2015
- Made and confirmed reservations for transportation and accommodations, using telephones, faxes, mail, and computers
- Conferred with customers to determine their service requirements and travel preferences
- Provided boarding or disembarking assistance to passengers needing special assistance
- Announced arrival and departure information, using public address systems
- Answered inquiries regarding information such as schedules, accommodations, procedures, and policies
- Assisted with training of over 10 new employees
Education
Accounting -
University of Phoenix
Gardena, CA10.2011
High School Diploma -
Apple Valley High School
Apple Valley, CA06.2006
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Multi-line phone system
- Interpersonal skills
- Detail-oriented
- Maintaining confidentiality
- 10 key proficiency
- Adaptable
- Problem resolution
- Responsible
- Works well independently
Qualifications Summary
Motivated Administrative Clerk with exceptional customer service and administrative skills. Open to learning new skills and taking on new responsibilities. Friendly with a strong work ethic and professional demeanor.
Timeline
Administrative Clerk
El Camino Community College
03.2022 - Current
Clerical Assistant
El Camino Community College
10.2017 - 03.2022
Operations/Customer Service
BrownTrout Publishers
04.2015 - 09.2017
Customer Service Agent
Hallmark Aviation
10.2011 - 04.2015
High School Diploma -
Apple Valley High School
Accounting -
University of Phoenix
Similar Profiles
Meyonni VarnadoMeyonni Varnado
Student Dancer at El Camino Community CollegeStudent Dancer at El Camino Community College
Anita M. WalkerAnita M. Walker
Accounting Assistant III at El Camino Community CollegeAccounting Assistant III at El Camino Community College
Robert WilliamsRobert Williams
MESA Front Desk Worker at El Camino Community CollegeMESA Front Desk Worker at El Camino Community College