Cecelia Nguyen
Clackamas,OR
Summary
Dedicated healthcare professional with experience in direct patient care and basic life support. Known for strong teamwork and adherence to healthcare ethics, successfully enhancing patient comfort and safety in fast-paced environments.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Certified Nursing Assistant
Providence St. Vincent Medical Center
Portland, OR
02.2025 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Documented patient care accurately in electronic health records systems.
- Maintained a clean and safe environment, adhering to infection control standards.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Serve meals to patients, and for patient families.
- Clean up meal trays.
- Facilitated personal hygiene management, feeding and ambulation.
Barista
Dutch Bros
Gresham, OR
03.2024 - 12.2026
- Delivered exceptional customer service in high-volume environment.
- Prepared a variety of coffee and espresso beverages with precision.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Trained new baristas on beverage preparation and customer engagement techniques.
- Managed inventory levels, ensuring availability of ingredients and supplies.
- Implemented streamlined processes for order fulfillment to reduce wait times.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Sales Associate
Ulta
Clackamas, OR
10.2023 - 03.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained merchandise displays, ensuring alignment with brand standards and promotions.
- Processed transactions efficiently using POS systems, improving checkout speed and accuracy.
- Provided product knowledge to customers, fostering informed purchasing decisions.
- Trained new associates on operational procedures and customer service excellence.
- Collaborated with team members to achieve sales goals and enhance store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Lead Barista
Jamba Juice
Troutdale, OR
01.2023 - 08.2023
- Trained and mentored junior baristas to enhance beverage preparation skills and customer service standards.
- Oversaw daily operations, ensuring compliance with health and safety regulations in high-traffic environment.
- Developed and implemented efficient workflows to optimize beverage production speed and quality.
- Resolved customer concerns effectively, enhancing overall satisfaction and repeat business rates.
- Managed inventory levels, ordering supplies to maintain optimal stock for peak service times.
- Collaborated with management to introduce new menu items based on seasonal trends and customer feedback.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Education
High School Diploma -
Centennial High School
Gresham, ORBLS -
American Heart Association
Certified Nursing Assistant -
Caregiving Institution
No Degree - Health
Mt.Hood Community College
Troutdale, ORSkills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Basic life support
- Safety precautions
- Healthcare ethics
Certification
- CNA - Certified Nurse Assistant
- Basic Life support License
- Certified CNA, Providence - Feb. 2025- Current
Languages
Vietnamese
Native or Bilingual
Timeline
Certified Nursing Assistant
Providence St. Vincent Medical Center
02.2025 - Current
Barista
Dutch Bros
03.2024 - 12.2026
Sales Associate
Ulta
10.2023 - 03.2024
Lead Barista
Jamba Juice
01.2023 - 08.2023
High School Diploma -
Centennial High School
BLS -
American Heart Association
Certified Nursing Assistant -
Caregiving Institution
No Degree - Health
Mt.Hood Community College