Cecelia Powe
Mobile,AL
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Caregiver
Optimum Home Healthcare Solutions
Mobile, AL
01.2021 - 02.2023
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Assisted with meal planning to meet nutritional plans.
- Followed care plan and directions to administer medications.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Laundered clothing and bedding to prevent infection.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Recorded client status progress and challenges in logbooks and reports.
Waitress
Lafayette Restaurant
Mobile, AL
02.2017 - 10.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Dreamland BBQ
Mobile, AL
01.2014 - 06.2021
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Filled condiments and napkin containers during slack periods.
Education
GED -
Theodore High School
Theodore, AL05.2006
Some College (No Degree) -
Bishop State Community College
Mobile, ALSkills
- Case management
- First aid and safety
- Knowledge of state regulations
- Compassionate client care
- Records management
- Care plan management
- Client documentation
- Cash management experience
- Meal preparation
- Medication administration
- Physical therapy
- Business correspondence
- Housekeeping
- Dining customer service
- Table setting arrangements
- Menu memorization
- High-volume dining
- Point of Sale (POS) system operations
- Service prioritization
- Check payment processing
- Food safety understanding
- Relationship management
- Safe food handling
- Table Bussing
- Liquor, wine and food service
- Dish preparation
- Guest service
- Verbal and written communication
- Cleaning and sanitation
- Sales Techniques
- Customer assistance
- Cash drawer balancing
- Customer seating
- Payment processing
- Returns and exchanges
Timeline
Caregiver
Optimum Home Healthcare Solutions
01.2021 - 02.2023
Waitress
Lafayette Restaurant
02.2017 - 10.2021
Server
Dreamland BBQ
01.2014 - 06.2021
GED -
Theodore High School
Some College (No Degree) -
Bishop State Community College
Similar Profiles
Terri MeriweatherTerri Meriweather
Home Health Aide at Optimum Home HealthCareHome Health Aide at Optimum Home HealthCare
Salvador Inigo RemigioSalvador Inigo Remigio
Administrative Assistant at Optimum Healthcare Outsourcing & Solutions, IncAdministrative Assistant at Optimum Healthcare Outsourcing & Solutions, Inc
Lou Ann HintonLou Ann Hinton
Director of Business Development at Optimum Healthcare IT LLCDirector of Business Development at Optimum Healthcare IT LLC