Cecelia Ray
Winston-Salem,NC
Summary
Dynamic Consultant Engagement Professional with a proven track record at Centerwell Senior Primary Care, excelling in problem-solving and client relationship management. Successfully enhanced operational efficiency through strategic recommendations, fostering team collaboration and driving business growth. Recognized for attention to detail and delivering innovative solutions that significantly improved client satisfaction.
Overview
10
10
years of professional experience
Work History
Consultant Engagement Professional
Centerwell Senior Primary Care
10.2024 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Membership Growth Consultant
Dedicated Senior Medical Center
04.2021 - Current
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
CNA
Travel CNA
06.2017 - 03.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Palm Garden Of Winter Haven
01.2015 - 01.2016
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
Insurance Claims Adjuster - Insurance
Jacksonville University
Jacksonville, FL09-2022
CNA - Nursing Practice
Ridge Vocational Technical
08-2004
General Studies
Kathleen High School
Lakeland, FL06-2000
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
Timeline
Consultant Engagement Professional
Centerwell Senior Primary Care
10.2024 - Current
Membership Growth Consultant
Dedicated Senior Medical Center
04.2021 - Current
CNA
Travel CNA
06.2017 - 03.2021
CNA
Palm Garden Of Winter Haven
01.2015 - 01.2016
Insurance Claims Adjuster - Insurance
Jacksonville University
CNA - Nursing Practice
Ridge Vocational Technical
General Studies
Kathleen High School
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