Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Billing Specialist
Barry, Taylor and Levesque
Manchester, CT
04.2022 - Current
Maintained accurate records of collections, adjustments and denials in the system.
Answered customer inquiries and discrepancies regarding billings, payments, and account status.
Reconciled daily cash receipts with total deposits on bank statement.
Worked closely with patients to discuss payment arrangements when needed.
Provided leadership during times of organizational change or crisis situations.
Created monthly reports for senior management summarizing operational performance metrics.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Coached, mentored and trained team members in order to improve their job performance.
Crew Member
McDonald's
, CT
06.2021 - 03.2022
Performed cashier duties such as taking orders, collecting payments, and providing change.
Maintained an organized work area to ensure efficient operations.
Prepared food and beverages promptly, according to company standards.
Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
Adhered to health department regulations regarding food handling procedures.
Restocked kitchen supplies including food products and utensils.