Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

CECIL COTTEN

Elko,NV

Summary

Field Service Mechanic with extensive background in mobile equipment such as Hitachi Shovels, Loaders, Graders, Drills-DMM, DML and Sandvick. Hardworking TECHNICIAN bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Field Service Mechanic

Joy Global
05.2014 - Current
  • Troubleshooted electrical and mechanical defects on mining equipment
  • Completed all repairs and maintenance work to company standards
  • Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
  • Planned work and determined appropriate tools and equipment
  • Preformed time sensitive projects with attention to detail, safely and efficiently.

Drill and Shovel Maintance- Leadman

Kinross Gold- Bald Mountain
03.2010 - 05.2014
  • Plan work and determine appropriate tools and equipment
  • Process work orders and prioritize jobs
  • Reduce downtime during production by maintaining equipment and reducing unnecessary maintenance
  • Responsible for promoting safe and clean working environment
  • Review work orders and communicate with prior shift to assess work needs for the day
  • Work overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions
  • Keep supervisor informed of job progress and material requirements
  • Maintain record accuracy by using work order reporting system
  • Manage work with little supervision
  • Notify supervisors of faulty operations and defective materials
  • Cut, fit, and welded metal components, including plate, structural shapes, and pipe
  • Perform weekly maintenance assessments.

Field Service Technician

EPIROC
01.2017 - Current
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Expedited problem resolution by effectively liaising between key stakeholders including customers, management, engineering staff, and suppliers.
  • Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Assisted in the development of departmental goals aligned with company objectives while maintaining focus on safety protocols.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.

Education

Lakeview Centennial High School
Garland, TX
1992

Skills

  • Posses a high level of technical and troubleshooting abilities
  • Able to work safely in a time sensitive scenario
  • Adept at using mechanical tools
  • Excellent communication skills
  • Analytical problem solver
  • Preventive Maintenance
  • Customer Service
  • Equipment Inspection
  • System Installation
  • Equipment Repair
  • Fault Diagnosis
  • Device Installation
  • Tool Management
  • Technical Troubleshooting
  • Safety Assessment
  • Installation and Maintenance
  • Valid Driver's License
  • Power Tools Operation
  • Technical Support
  • Field Production
  • Mechanical Aptitude
  • Courteous and Professional
  • Training and Mentoring
  • Troubleshooting and Repair
  • Positive Attitude
  • Heavy Lifting
  • Timely Reports Completion

Certification

  • Advanced Electrical
  • Advanced Hydralics

Accomplishments

  • Equipment Maintenance
  • Preform daily preventative maintenance of various pieces of mining equipment.
  • Able to weld crack repairs on hand rails and other pieces of support equipment.
  • Proficient at completing daily paper work.
  • Strong rapport with Superiors and fellow employees.

Timeline

Field Service Technician

EPIROC
01.2017 - Current

Field Service Mechanic

Joy Global
05.2014 - Current

Drill and Shovel Maintance- Leadman

Kinross Gold- Bald Mountain
03.2010 - 05.2014

Lakeview Centennial High School

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