Cecil Gray

MR2 Maintenance Technician

• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
• Enhanced safety measures by performing routine inspections and identifying potential hazards.
• Repaired and replaced pumps, valves and motors.
• Rewired and replaced faulty electrical components in equipment.
• Reported issues to property manager so effective resolutions could be put into place.
• Positively engaged with Patients and Staff, maintained professional appearance as company representative.

• Conducted staff training sessions, improving team performance and ensuring compliance with safety protocols.
• Enhanced customer relationship management practices, fostering loyalty and repeat business.
• Negotiated favorable terms with vendors, optimizing supply costs and product availability.
• Resolved operational issues promptly, minimizing service disruptions and maintaining customer satisfaction.
• Conducted regular safety inspections of equipment, ensuring compliance with regulatory standards.
• Fostered a positive team environment, encouraging collaboration and open communication among staff.
• Coached, counseled and disciplined employees.
• Improved recovery success rates with implementation of innovative recovery techniques.
• Trained new staff on best practices in recovery support, elevating overall competency of recovery specialist team.
• Organized and attended training courses and special events to promote public safety and awareness, network with other agents,(Redline Ambulance, Rpd , Rfd ,Wayne Co. Sheriffs dept, and many others for training , safety ,and awareness.

• Oversaw daily shop operations, ensuring efficient workflow and high-quality service delivery.
• Trained and mentored junior mechanics, enhancing team skill levels and operational efficiency.
• Developed customer loyalty through consistent follow-up and personalized service experiences.
• Negotiated favorable terms with suppliers, improving purchasing conditions and reducing costs.
• Conducted regular maintenance and repair of diesel engines, ensuring optimal performance and safety.
• Established preventative maintenance programs, reducing emergency repairs and downtime for clients.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Corrected faults and maximized performance by rebuilding systems and individual components.
• Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
• Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
• Performed emissions tests according to standard procedures.
• Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
• Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
• Troubleshot and diagnosed problems with brakes, steering, and transmissions.
• Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
• Ordered parts necessary for vehicle repairs and new installations.
• Conducted full operational compliance inspections before releasing vehicles for use.
• Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
• Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
• Checked completed repairs in buses and trucks, confirming correct servicing procedures.
• Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.

• Managed shop operations to ensure timely completion of repair and maintenance projects.
• Developed and implemented safety protocols to enhance workplace safety and compliance.
• Coordinated inventory management processes, ensuring accurate stock levels and timely reordering.
• Trained new technicians on equipment usage and safety standards to improve skills.
• Monitored compliance with industry regulations and company policies to uphold standards.
• Resolved customer inquiries and complaints to maintain high service satisfaction.
• Scheduled daily assignments for technicians based on workload and skill sets.
• Maintained accurate records of repairs and services for client documentation.
• Oversaw maintenance and repair of shop equipment.