Cecil Hendricks

• Overall supervision of the operations and employees of the DoD operated Air Cargo terminal

• Plans, schedules and executes logistic support to task forces to complete air and ground transportation operations for contingency, exercise and special airlift missions.

• Responsible for reviewing/planning logistics initiative, identifying potential integration opportunities/coordination for pre-staging cargo in response to crisis of the mission

• Oversee planning support for Expeditionary/Amphibious/Carrier ships deploying – reviewing Naval Operational Logistics concepts and initiatives.

• Manages up to 30 civilian employees, including 5 shift leaders, 12 permanently assigned cargo military-24 hours a day (3-shifts) – 365 days per year.

• Coordinated with local customs requirements/Ministry of Interior-Bahrain along with US border customs requirements, receiving and moving shipments in expeditious manner.

• Responsible for initial and recurring training programs-on-the-job training.

• Organized, coordinated and directed the daily activities of related work centers- Customer Service Branch, Special Handling section (HAZMAT-CASREP) and Cargo Handlers sections, assisted 5 Leaders in developing plan to meet requirements efficiently within established time criteria.

• Responsible for the $176,000 of 463L aircraft pallets, including $1.5 million dollar of Material Handling Equipment and $325,000 a year facility lease, 32000 sq. Feet warehouse.

• Oversee weekly trackers on facility maintenances, coordinated with funding requests along with Public Work Transportation/Ttf-53 for repairs.

• Developed transportation policies, authors units Standard Operations Procedures (SOP) for employees with standard guidelines to meet customer requirements and comply with Defense Transportation Regulations.

• Analyze flight data information and customer requirements to determine workload and staffing requirement.

• Identified problems of deficiencies thru audit and unit-self-inspection programs thru Air Mobility Command thru Staff Assist Visits.

• Responsible for continual compliance with DoD, Navy and AMC regulations for security of resources during cargo handling operations.

• Conducts internal audits and establishes local policy events of Fraud, waste, abuse, pilferage or mismanagement of government resources and customer’s cargo.

• Responsible for providing all employees with proper Personal Protective Clothing (PPE) including safety gear in their possession prior to assuming work.

• Responsible for inputs and assists with personnel related matters of subordinates concerning leave, performance standards and appraisals, including disciplinary and commendatory actions, promotions, transfers, grievance procedures, shift/work assignments, scheduling of overtime and timekeeping records and verification, including making attainment/retention of extensions of employments.

• Identifies orientation, training and qualification for new employees, established a plan of progression, ensuring first-line Leaders follow established guidelines for new employee progression.

• Promotes and ensures employee health and safety programs that is in compliance with local directive and effectively managed, evaluates training progress and determines qualification levels in basic air cargo skills, specialized vehicle operations including occupation health and safety programs including Environmental programs and handling of spills within the vicinity of the warehouse.

• Serves as a quality control for shipment offered for air transportation through the Department of Defense and local Navy Transportation channels to ensure receipt, processing and documentation is in accordance with guidelines established in the Defense Transportation Regulations and AFI (Air Force Instructions).

• Ensures the proper use and safeguarding of Department of Defense owned automated data processing equipment and software required for the proper shipment and account of customers cargo.

• Serves as a safety observer for all cargo-handling operations, to include the preparation handling and marking of hazardous materials in accordance with DOD and International Air Transport Association (IATA) guidelines.

• Monitors first-line Leaders in their ability to direct and control general cargo handling processes for accuracy to include and reconcile transportation records, inventories processes physical for the entire terminal, pallet build-ups, receiving of cargo, packaging of cargo, marking and labelling of cargo.

• Ensures first-line Leaders have at their disposal all technical tools, publications and equipment required for safe and efficient operations.

• Possesses a thorough knowledge of military and commercial aircrafts, materials handling and equipment and tie-down equipment requirements, limitations and configuration, including imparting the knowledge to subordinate employees for safe and efficient aircraft loading operations.

• Maintained/Managed Air Mobility Command assets and tie-downs that are stored and used in Bahrain, assets are to include 463L pallets, nets, chains, devices, couplers and straps, ensuring all assets were inventoried on a weekly basis and report thru the Air Mobility Global Asset Reporting Tool(GART) – along with yearly completion of the Annual Revalidation report.

• Identifies and redistributes excess tie-down assets and coordinates with various locations to fill shortages in coordination with MAJCOM and Department of Defense components including United Arab Emirates-US Navy operations.

• Maintains, Joint Inspection Instructor qualifications, completed the Instructor training in Germany, conducting unit class-room training course, teaches one initial class and completes joint inspection of cargo yearly, administers joint inspection refresher examination every two years, including administers end-of-course exams and hand-on-evaluations.

• Manages the Joint Inspection program, assigned as the Program Manager, ensures unit classroom training courses established, scheduling unit level training for appointed personnel on a frequency to cover initial and refresher training requirements.

• Manages the Hazmat Inspector qualification for 12 employees, working with Air Mobility Command (521st AMOW/NAVY Team at Ramstein-Germany) ensuring employee’s enrollment bi-annually, to complete the on-line training.

• Identifies Initial Hazmat Inspector qualification for new hires or existing employees who have been hired or promoted to hazmat section, setting up Hazmat Virtual Training Access with Air Mobility Command (521st AMOW/NAVY Team at Ramstein-Germany) – courses conducted on-line in Bahrain – web based.

• Evaluates – utilizes Global Air Transportation, Execution System – automated information system designed for track-document-manage-process for air-surface movement of personnel and cargo across all branches of the US Department of Defense DoD, and Global Decision Support Systems to monitor logistics operations and identify changes, issues and transportation problems, eradicate customer concerns, elevate to higher authority as appropriate.

• Supported/coordinated with Theater Mortuary Affairs Office in Bahrain –IAW Defense Transportation Regulations - moving Human Remains to final destination – examining documentation and receiving and in checking in automated system for tracking purposes – along with the Bahrain Ministry of Interior and Ministry of Immigration – ensuring the Human Remain is moved IAW DODD 1300.22, Mortuary Affairs Program and AFI 34.242.

• High level of customer service experience, communicating and resolving related air freight/shipping and receiving issues, making the best decision with the team, supervising, responding proactively to emails, and inquiries from internal and external DoD tenant commands/Air Terminals overseas in the CENTOM area.

• Subject Matter Expert for the cargo operations in the absence of the Cargo Supervisor/Manager stepped up and filled the gap for 10 plus years running the entire day-to-day operations in all matters in the department, which attributed to 98 % on time reliability on all DOD aircrafts handled by the Air Terminal.

• Supported and coordinated the movement of household goods (HHG) by air –subject to consideration airlifted by of Air Mobility Command – involved in receiving-processing HHG thru Personal Property department, identifying documentation, which included palletization and further movement via Air.

• Accountable for the US NAVY Air Terminals stock level of sustaining RFID (Radio Frequency Identification) tags, which was used to provide ITV (In transit visibility) within the Defense Transportation System to tags pallets IAW Defense Transportation Regulations 4500.9-R part II as per CENTCOM guidance – ensured originating sustainment/retrograde pallets/rolling stocks destined to locations were supported by RFID interrogators.

• Coordinated/supported Foreign Military Sales (FMS) material moving through the airlift system via Air Mobility Channel, received/staged shipments IAW MIL-STD-129R, coordinated diplomatic clearance for processing instructions prior to shipment arrival.

• Evaluates budget reports yearly for the cargo section.

• Responsible for the supplies for the warehouse operations – quarterly and yearly.