Cecil Mack
Oak Harbor,WA
Summary
I have worked with multiple different personalities and cultures of people. I have experience in the recovery way of life. Both in addiction and out of addiction. I can and am willing to work with people to bring solutions to the surface. I believe everyone deserves to be heard and given a chance. I love to volunteer in the community. Both the recovery, oxford and every day communities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Outreach Worker
Oxford House Inc
Silver Spring, Maryland
10.2023 - 04.2025
- Collaborated with community partners to coordinate services for clients.
- Assisted clients in navigating various community resources and services.
- Participated in team meetings regarding program goals and objectives.
- Coordinated activities within the sober living environment that encouraged positive behavior change among residents.
- Opening and Closing new and old houses for members to live in.
- Reaching out to the community and informing them what Oxford House is.
Bakery Clerk
Fred Meyer
Bremerton, WA
02.2023 - 10.2023
- Provided excellent customer service to foster satisfaction and loyalty.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Bake and prepair items for the next day.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Labeled bakery items by inputting data into digital weighing machine.
Pick up
Fred Meyer
, WA
12.2020 - 02.2023
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Secured and stored items until customer pickup.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Completed pickup and shopping orders for customers within local area.
- Asked store associates for help locating missing products.
- Greeted customers and answered product or service questions.
Sales Associate
Vapor Gear
Lakewood, WA
04.2018 - 10.2020
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared orders that came in as online orders.
- Changes and helped customers with coils and juice.
- Engaged with all different groups of people.
Sales Associate
Callow Vapor
Bremerton, WA
08.2016 - 04.2018
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Provided excellent customer service to foster satisfaction and loyalty.
- Placed orders.
- Change coils and assisted customers with their products.
Screen Printer and Sales
Tribal Prints Etc.
Neah Bay, WA
04.2009 - 09.2010
- Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
- Kept track of daily orders and shipments.
- Worked with clients to design custom prints including images and color.
- Removed printed products from printing machines manually or via hand trucks or power lifts and transitioned material to drying and finishing or storage areas.
- Tracked and organized warehouse inventory and accepted and stocked paper and supplies for shipments.
- Adjusted temperature controls of ovens and other heating equipment.
- Sold product at events.
Bartender
The Cove Restaurant and Lounge
Sekiu, WA
04.2008 - 11.2008
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Prepared bar food as ordered.
- Waited on and cleaned tables as needed.
Home Care Aide
Olympic Community Action
Neah Bay, WA
09.2006 - 02.2008
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Education
High School Diploma -
Neah Bay High School
Neah Bay, WA06.2000
Basic
Olympic College
Bremerton, WASkills
- BalancesBalance
- Telephone Etiquette
- Verbal and Written Communication
- Community Events
- Relationship Management
- Rehousing
- Relationship Building
- Microsoft Access
- Creativity
- Problem solving
- Flexibility
Certification
- CCAR Center of Addiction Recovery Training October 2023
Timeline
Outreach Worker
Oxford House Inc
10.2023 - 04.2025
Bakery Clerk
Fred Meyer
02.2023 - 10.2023
Pick up
Fred Meyer
12.2020 - 02.2023
Sales Associate
Vapor Gear
04.2018 - 10.2020
Sales Associate
Callow Vapor
08.2016 - 04.2018
Screen Printer and Sales
Tribal Prints Etc.
04.2009 - 09.2010
Bartender
The Cove Restaurant and Lounge
04.2008 - 11.2008
Home Care Aide
Olympic Community Action
09.2006 - 02.2008
High School Diploma -
Neah Bay High School
Basic
Olympic College