Adaptable professional with over 10 years of work experience in customer service as well as administrative assistance with a proven knowledge of executive support, staff training and development, and workflow prioritization. Aiming to leverage abilities to successfully fill the Executive/Administrative Assistant role at this company.
Overview
10
10
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
CCH Diagnostics & Medical Solutions, LLC
Cordova, United States
09.2020 - 07.2022
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Worked with CEO to coordinate and complete special projects for doctors, clients, and employees
Acted as Chief Officer of Operations, overseeing Time & Attendance and daily operational inquiries of employees, interviewing potential hires, hiring, and onboarding of new hires.
Participated in certified HIPAA training in order to handle and file confidential information of patients and clients.
Served as liaison between CEO and medical diagnostic laboratories, physicians, and clients.
Made cold calls and referrals to potential physician clients about services to increase business.
Bartender
Eight & Sand Bar
Columbus, OH
08.2019 - 02.2020
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Bartender
Little Rock Bar
Columbus, OH
03.2015 - 02.2020
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Operated efficiently in high-volume setting to prepare and serve more than 50-100 drinks per hour during busy shifts.
Server/Bartender
Yellow Brick Pizza
Columbus, OH
02.2017 - 12.2019
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
No Degree - Political Science (Pre Law)
The Ohio State University
Columbus, OH
Skills
Correspondence and Memos
Meetings and Conferences
Data Research and Compilation
Travel Arrangement Coordination
Executive Calendars
Office Supplies and Inventory
Inquiry Response
Records Management Databases
Proper Phone Etiquette
Electronic and Paper Filing
Social Media Knowledge
Outstanding Customer Service
Timeline
Executive Assistant to the Chief Executive Officer