Cecile Bayeul Rivera

• Supported the month-end closing process, efficiently processing journal entries and posting accruals.
• Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
• Maintained accurate documentation regarding accounts payables and accounts receivables by company policies.
• Prepared weekly cash reports consisting of all payments and disseminated information to the appropriate correct management staff.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. I was also responsible for rentals and coordinating with customers on parts availability.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.

• Enhanced property values for clients by advising on cost-effective improvements and staging techniques.
• Established trust with clients by maintaining strict confidentiality regarding personal information and financial matters.
• Improved client satisfaction rates by consistently following up on inquiries and addressing concerns promptly.
• Maximized exposure for listed properties using social media platforms, increasing buyer interest and showings.
• Negotiated favorable contract terms for clients through thorough research and attention to detail.
• Conducted thorough market analyses to accurately price properties for sale or rent, attracting potential buyers or tenants quickly.
• Implemented time-saving administrative processes, allowing the team to focus more on client interactions and closing deals.

• Supported agents with listings and client appointments
• Developed training strategies for agent success
• Contributed to sales of over a million dollars in inventory
• Conducted follow-up and cold calls to secure listing appointments
• Managed internet marketing: YouTube, email, Instagram, Facebook
• Promoted listings to other realtors
• Organized open houses and assisted with property showings

• Developed national product demo program for a leading sports nutrition company
• Created training and sales materials; coordinated meetings and travel for the sales team
• Managed reports and analyzed program ROI with executive leadership
• Interviewed, hired, and trained 35+ salespeople
• Closed 3 out of 5 leads for high-end coaching program via phone sales- Developed a national product demonstration program for a leading sports nutrition company.
- Created training and sales materials, and coordinated meetings and travel for the sales team.
- Managed reports and analyzed the program's return on investment (ROI) in collaboration with executive leadership.
- Interviewed, hired, and trained over 35 salespeople.
- Successfully closed 3 out of 5 leads for a high-end coaching program through phone sales.

• Met and exceeded sales targets consistently, contributing to overall team success.

• Provided care on gastrointestinal and vascular floors
• Developed patient nutrition plans and delivered palliative care
• Trained ne• Provided care on

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.

• Top B2B phone sales performer for laser printer cartridges
• Closed 15–20 transactions daily, becoming the • Achieved top performance

• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Informed current and prospective customers of promotions and new or upgraded products.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.