Cecile Brown

Owner

Self-employeed

01.2012 - Current

Developed business plans to establish operational frameworks and workflows.
Managed daily operations, ensuring consistent service quality and customer satisfaction.
Conducted market research to identify trends and opportunities for growth.
Built relationships with suppliers to negotiate favorable terms and pricing.
Implemented inventory management systems to optimize stock levels and reduce waste.
Created marketing strategies to enhance brand visibility and attract new customers.
Trained staff on operational procedures and customer service best practices.
Monitored financial performance, adjusting strategies to meet profitability targets.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Established foundational processes for business operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Generated revenues yearly and effectively capitalized on industry growth.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
Improved team productivity by introducing innovative project management tools and techniques.
Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
Expanded business into new markets, cond
Enhanced company's market position by identifying and pursuing new business opportunities.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Reduced operational risks while organizing data to forecast performance trends.
Raised property accuracy and accountability by creating new automated tracking method.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Reported issues to higher management with great detail.

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Summary

Overview

Work History

Owner

Education

Diploma -

Bachelor of Science - Accounting

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Skills

Certification

Awards

School of Business and Professional Studies

Self - Employed

LLC Cecile's National Association of Realtors

DC Office Location

Cecile's Avalon Shopping Mall Corp.

Cec's Mall of America LLC

Disneyland Park LLC

Walt Disney World Resort

Universal Studios Hollywood

Cecile Merecedes Benz, Corporation

Cecile's Sugar Factory LLC

The Palms Casino Resort LLC

Languages

Timeline

Owner

Bachelor of Science - Accounting

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Diploma -

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