CECILE GIRARD
Fairfield,CT
Summary
Committed operational and administrative professional with a track record of meeting business goals utilizing efficient and organized processes and practices. Collaborative problem solver successful at managing multiple priorities with a can-do attitude. Enjoys working in a variety of workstreams and adapting to new situations and challenges. Proficient in fostering a values-based culture and people management. Recognizes the value of active listening and strategic decision making.
Overview
20
20
years of professional experience
Work History
Operations Manager
FrameworkESG
05.2016 - Current
- Spearheaded execution of process improvements and cost-saving initiatives to increase profitability and maximize employee utilization
- Mentored and coached team members and people managers to foster a productive and engaging work environment.
- Management of employee relations, payroll, onboarding, recruitment, and retention initiatives.
- Analyzed business operations and provided strategies and systems to improve operational cohesiveness in a remote environment.
- Worked collaboratively with functional leaders to implement new procedures related to manager training and coaching.
- Directed day-to-day operational activities aligned with firm goals and core values
- Increased retention by 30% during remote transition
- Supplier and vendor management, client billing, and invoicing
- Recruited, hired, and trained initial personnel while increasing staff by 50% in two years.
- Directed activities to maintain internal technology infrastructure, operating software, and licenses
Administrative Manager
Seaboard Properties, Inc
05.2004 - 05.2016
- Established workflow processes, monitored daily productivity, and implemented modifications to improve performance of personnel and maintained 70% retention in last 4 years
- Managed communication and distributions for growing investor pool.
- Coordinated customer, vendor, and stakeholder relations for smooth communication flows.
- Implemented PEO and increased benefits savings by 30%
- Managed QuickBooks A/P and A/R.
- Directed office inventory activities by ordering and requisitions and facilities management.
- Supervised staff of 50 employees and delegated tasks to maintain positive, productive administrative operations.
- Event and meetings coordination.
Education
Associate of Arts - Humanities
Hunter College of The City University of New York
New York, NYBBA - Business Administration And Management
Southern CT State College
New Haven, CTSkills
- Employee training evaluation, performance, and coaching
- Recruitment, hiring, and onboarding
- Accounts Payable and Accounts Receivable
- Client Relationships
- Internal IT and systems management
- Payroll, benefits, and PEO responsibility
- Process and systems improvements
- Event planning
- MS Teams, Asana, Slack, NetSuite, QuickBooks, Last Pass, Office 365
- Knowledge of values based culture building
Timeline
Operations Manager
FrameworkESG
05.2016 - Current
Administrative Manager
Seaboard Properties, Inc
05.2004 - 05.2016
Associate of Arts - Humanities
Hunter College of The City University of New York
BBA - Business Administration And Management
Southern CT State College
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