Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Cecile Rabalais

Rogers,AR

Summary

Motivated individual, eager to contribute education and skills to a challenging role within a dynamic team, seeking full-time or part-time work.

Experience in excelling at quality assurance and building customer relationships.

Ensuring satisfaction and loyalty through attentive service and detailed product knowledge. Devoted to giving every customer a positive and memorable experience.

Notable for precise assessments, contributing to improved quality control and inventory management in previous roles. Displayed the ability to communicate complex information clearly to customers and colleagues alike.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Studio Coordinator

School of Rock
Bentonville, AR
02.2023 - 10.2023
  • Organized lessons and promoted music programs to enhance student engagement.
  • Served as primary contact for students, parents, and potential customers.
  • Managed phone inquiries, leads, cold calls, and email correspondence efficiently.
  • Supported school operations by ensuring safety and cleanliness standards were met.
  • Conducted informative tours for prospective students and parents.
  • Photographed students and managed social media to showcase school activities.

General Laborer

Bela Flor Nurseries
Bentonville, AR
02.2022 - 11.2022
  • Managed care for hundreds of plants to ensure optimal health and growth.
  • Handled customer inquiries to provide accurate information and support.
  • Organized displays, stocked products, and maintained storage areas for efficiency.

Large Diamond Grader

Stuller, Inc
Lafayette, LA
08.2019 - 01.2021
  • Evaluated diamonds and gemstones using lab equipment to determine 4Cs accurately.
  • Conducted fluorescence testing with synthetic screener and duplex refractometer.
  • Performed quality control on diamonds, identifying recutting needs for improved aesthetics.
  • Quality checked grading reports and certification documents for accuracy and compliance.
  • Selected gemstones and matched colors to fulfill individual customer orders.
  • Collaborated with internal teams to update standards and rectify inaccuracies.
  • Monitored Rapaport trends and price fluctuations in the diamond industry for strategic insights.
  • Communicated grading results effectively with colleagues and jewelry consumers.

Clerical Aide

Progressive Periodontics
Houma, LA
05.2014 - 01.2018
  • Greeted visitors professionally, creating a welcoming environment at the office.
  • Administered office tasks and scheduled customer appointments efficiently.
  • Collected payments accurately, ensuring proper financial documentation.
  • Answered telephones, directed calls, and took messages for effective communication.
  • Prepared patients and assisted doctors during appointments for improved workflow.
  • Sorted paperwork for filing or shredding to maintain office organization.

Sales Associate

Na Hoku Pride of America
Hawaii
10.2013 - 12.2013
  • Executed jewelry sales while managing inventory and overseeing product purchases.
  • Engaged customers through personalized greetings and interactions.
  • Crafted pearl jewelry by opening oysters with precision.
  • Participated in all crew meetings to discuss onboard safety procedures.

Education

Bachelor of Science - Psychology

University of Louisiana At Alexandria Online
Alexandria, LA
12.2023

Bachelor of General Studies - Behavioral Sciences Major

University of Louisiana at Lafayette
Lafayette, LA
08.2020

Graduate Gemologist - Jewelry Arts and Design

Gemological Institute of America
Carlsbad, CA
12.2011

Skills

  • Customer relationship building
  • Customer complaint resolution
  • Effective communication
  • Employee management
  • Multi-tasking
  • Attention to detail
  • Safety compliance
  • Inventory management
  • Quality assurance
  • Social media
  • Microsoft Office proficiency
  • Travel and time coordination

Certification

  • Adult and Pediatric First Aid/CPR/AED, 10/31/24
  • Autism Partnership Foundation – RBT 40-Hour Online Training, 11/30/24

Affiliations

  • Hiking, Kayaking, and Camping
  • Traveling and Vacation
  • Music and Food Events
  • Fitness and Health
  • Gardening, Indoor Houseplants, and Aquascaping
  • Playing fetch and long walks with my two border collies
  • Continuous learning and research

Timeline

Studio Coordinator

School of Rock
02.2023 - 10.2023

General Laborer

Bela Flor Nurseries
02.2022 - 11.2022

Large Diamond Grader

Stuller, Inc
08.2019 - 01.2021

Clerical Aide

Progressive Periodontics
05.2014 - 01.2018

Sales Associate

Na Hoku Pride of America
10.2013 - 12.2013

Bachelor of Science - Psychology

University of Louisiana At Alexandria Online

Bachelor of General Studies - Behavioral Sciences Major

University of Louisiana at Lafayette

Graduate Gemologist - Jewelry Arts and Design

Gemological Institute of America

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Cecile Rabalais