Hi, I’m
Cecilee Morton
Atlanta,GA
Summary
Operations and creative manager specializing in process optimization and team coordination. Demonstrated success in enhancing client relationships and executing training initiatives that ensure compliance and superior service delivery. Experienced in operations management and strategic planning, with a focus on analyzing workflows and implementing improvements that boost efficiency and team performance.
Overview
21
years of professional experience
Work History
AMERICAN AIRLINESArlington, Virginia
Inflight Operations/Lead Flight Attendant
02.2023 - Current
Job overview
- Conceptualized and executed traditional and digital marketing campaigns to enhance brand visibility.
- Analyzed market research findings to inform strategic decision-making.
- Developed comprehensive marketing calendar to align promotional activities.
- Managed in-flight service, ensuring timely food and beverage delivery to passengers.
- Monitored cabin conditions, maintaining comfort and regulatory compliance.
- Conducted emergency procedures training for new flight attendants to ensure preparedness.
- Anticipated passenger needs, enhancing overall comfort during flights.
- Responded promptly to passenger inquiries and resolved issues efficiently.
Kimbrough LawAtlanta, GA
Business Operations Manager/Event Coordinator
01.2021 - 11.2023
Job overview
- Coordinated cross-functional teams to align business objectives and optimize processes.
- Implemented process improvements that streamlined workflows and reduced delays.
- Analyzed data trends to inform strategic decision-making initiatives effectively.
- Directed daily business operations, including staff scheduling and resource allocation.
- Negotiated funding from garment manufacturers to reduce advertising and rental costs.
EIGHTY ONE THE FIRM
Owner/Lead Designer
09.2010 - 02.2023
Job overview
- Managed creative vision and execution of projects, guiding designers from concept to completion.
- Conducted client consultations and strategic planning to align project goals with business objectives.
- Led team through effective mentorship, driving high performance and professional development.
- Oversaw financial management, including budgeting, expense tracking, and vendor negotiations.
- Developed marketing initiatives that enhanced brand visibility and increased client engagement.
- Cultivated strong client relationships through personalized service and proactive communication.
- Implemented quality assurance processes to ensure design excellence and compliance with standards.
- Collaborated with cross-functional teams to generate innovative design solutions and strategies.
DeKalb County School District
Regional Business Operations Specialist
05.2004 - 02.2021
Job overview
- Managed payroll processes for approximately 900 employees and processed absence statements for 350 employees.
- Oversaw billing and accounting operations for 100 schools, ensuring accuracy and compliance.
- Developed operational strategies to enhance efficiency across multiple departments.
- Streamlined resource allocation for various educational programs.
- Coordinated daily operations to optimize school district processes.
- Facilitated training sessions for staff on new systems and tools.
- Analyzed workflows to identify process improvement opportunities and increase efficiency.
- Implemented data analytics tools to monitor progress against established KPIs.
Education
GEORGIA SOUTHERN UNIVERSITYStatesboro, GA
Bachelor of Science from Marketing
01.2020
University Overview
- Participated in the University's Mentorship Program
- Relevant Coursework and Training Programs:
Art Institute of AtlantaGA
Associate of Arts from Interior Architecture
01-2003
STEPHENSON HIGH SCHOOLStone Mountain, GA
High School Diploma
06-1999
University Overview
- Dean's Honor List
- Outstanding Marketing Student Awardee 2017
- Member of the Entrepreneurship Club
- Academic Excellence in English, History, and Mathematics
- Student Body President
- Editor and Chief of the yearbook
Skills
- Operations management
- Market analysis
- Emergency training
- Regulatory compliance
- Process optimization
- Team coordination
- Client relationship management
- Quality assurance
- Problem solving
- Effective communication
- Strategic planning
- Workflow analysis
- Procedure implementation
- Warehouse management
- Team building
- Order fulfillment
- Scheduling coordination
- Logistics management
- Demand forecasting
- Cost reduction
- Production planning
- Operational efficiency
- Customer needs acknowledgment
- People management
- Workforce management
- Environmental management
- Staff supervision
- Compliance management
- Customer relationship development
- Employee engagement
- Delegation and task assignment
- Employee development
- Productivity management
- Project planning and execution
Accomplishments
- Excellence in Marketing Award, 12/31/22
- Creative Employee of Year, 12/31/16
- Star Employee
- 2006
- 2008
- 2010
- 2014
- 2015
- 2017
- 2019
Timeline
Inflight Operations/Lead Flight Attendant
AMERICAN AIRLINES
02.2023 - Current
Business Operations Manager/Event Coordinator
Kimbrough Law
01.2021 - 11.2023
Owner/Lead Designer
EIGHTY ONE THE FIRM
09.2010 - 02.2023
Regional Business Operations Specialist
DeKalb County School District
05.2004 - 02.2021
GEORGIA SOUTHERN UNIVERSITY
Bachelor of Science from Marketing
Art Institute of Atlanta
Associate of Arts from Interior Architecture
STEPHENSON HIGH SCHOOL
High School Diploma
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