Cecilia Ainsworth

• Manage supply inventory using online tracking system, provided support for the commander in managing operation workflow, scanned and filed forms, reports, correspondence and receipts
• Retrieved requested files and delivered to appropriate personnel, as well as entered information into the computer database
• Helped with receiving, issuing, turn-ins and storage of class XI parts and other equipment
• Served as a mentor to junior team members
• Stock control and accounting procedures.

• Coordinated inbound and outbound shipments to optimize delivery schedules.
• Checked in various material in accordance to ASME guideline.
• Perform visual and functional tests using micrometers, gauges, and other measurement equipment

Responsible for the operation and maintenance of pipelines, compressors and

auxiliary equipment, engines, turbines, electric motors, cooling equipment, ,

pumps, dehydration equipment, process equipment, valves, seals and other

related equipment

Responsible for the general upkeep and maintenance of all facilities and

equipment, including pipeline right-of-way, including but not limited to

excavating, repairing, coating and backfilling pipelines

• Accepted 40-50 inbound calls per shift
• Resolved customer inquiries and concerns per client and company policies
• Provided customer support and accurately documented all correspondence with end-user
• Maintained an optimistic and professional tone to deescalate situations.

As a CSR for Sedgwick, we support human resource professionals with compliance

and benefit administration solutions including absence and disability,

accommodations, unemployment, and travel and medical assistance claims.