Cecilia Ajo
El Paso,TX
Summary
Highly communicative promoting more than four years of expertise in auditing payroll data and processing garnishments. An action-oriented professional with skills in ADP processing and excel. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on excel spreadsheets. Quick to adapt and eager to learn.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Control Desk Representative
ADP
02.2019 - Current
- Monitored paperwork procedures to prevent error-related losses.
- Trained loss prevention staff
- Proven ability to learn quickly and adapt to new situations.
- Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
- Responded to inquiries from IRS and other tax authorities.
- Utilized tax software to prepare returns and meet deadlines.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
Day Care/Summer Camp Counselor
YMCA
06.2018 - 02.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Collaborated with other recreation staff in developing new recreational activities.
Substitute Teacher, K-12
ANTHONY ISD
11.2015 - 02.2019
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Waitress/Hostess
Buffalo Wild Wings
04.2016 - 06.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Bachelor of Arts - ORGINIZATIONAL AND CORPORATE COMMUNICATIONS
The University of Texas At El Paso
El Paso, TX12.2018
Skills
- Quarterly Reviews
- Audit Support
- Information Confidentiality
- Complex Problem-Solving
- Educational Opportunities
- Time Management
Certification
FUNDAMENTAL PAYROLL CERTIFICATION-FPC (2019)
Additional Information
Internship- WALT DISNEY WORLD COLLEGE PROGRAM 2016
Languages
Spanish
Limited Working
Timeline
Control Desk Representative
ADP
02.2019 - Current
Day Care/Summer Camp Counselor
YMCA
06.2018 - 02.2019
Waitress/Hostess
Buffalo Wild Wings
04.2016 - 06.2018
Substitute Teacher, K-12
ANTHONY ISD
11.2015 - 02.2019
Bachelor of Arts - ORGINIZATIONAL AND CORPORATE COMMUNICATIONS
The University of Texas At El Paso
Similar Profiles
Amanda R. PopeAmanda R. Pope
Sr. Manager Carrier Relations and API Operations; ADP HRO at ADPSr. Manager Carrier Relations and API Operations; ADP HRO at ADP
Michele HardingMichele Harding
Senior Analyst, Sales Operations at ADPSenior Analyst, Sales Operations at ADP
Naomi MitjansNaomi Mitjans
401(k) Plan Representative II at ADP401(k) Plan Representative II at ADP
Rebecca CirilloRebecca Cirillo
Sr. Lead Program Manager, Finance Transformation at ADPSr. Lead Program Manager, Finance Transformation at ADP
Timothy ReinkerTimothy Reinker
Inspector General Non Commissioned Officer at U.S. Army Forces CommandInspector General Non Commissioned Officer at U.S. Army Forces Command