Cecilia Black
Lancaster,CA
Summary
Experienced Property Appraiser CFE , trained in property valuation and the real estate process.Skilled and experienced in working with county employess, Realtors, homeowners, agencies and lawyers, and the general public.Prepared detailed reports and records to put on the Broward County tax roll. Information retention ,Detail oriented, Microsoft Word, Excel& Point Point. Authorized to work in the US for any employer
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
JVS SoCal
Lancaster , CA
05.2023 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondence.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Composed correspondence, reports and meeting notes.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
Rideshare Driver, UberEATS, Spark Driver
Los Angeles, CA
01.2020 - Current
- For Uber I pickup passengers, transport food to customers
- I practice Safe driving, Communicate with customers and handle time management
- For Spark delivery I deliver a wide variety of items different addresses
- I load , and unload items for Walmart.
Seasonal Sales Associate
Macy's
Palmdale, CA
10.2022 - 01.2023
- I was a seasonal cashier and customer service associate, Sold brand fragrances and related merchandise ,Ensured timely processing of new receipts, damages, testers,and to vendors
- Developed new business and expand client base through in-store interaction,Assisted in fixtures and merchandise for new products,seasonal changes
- Helped in every deptartment when needed
- Did picking and packing and shipping merchandise to customers.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Obtained signatures for financial documents and internal and external invoices.
Owner
Supreme Cupcakes & Handmade Soaps
Lancaster, CA
01.2013 - 11.2021
- Baked goods by using methods for precise quality control and engaged in appropriate planning
- Completed the inventory and ordering of food and supply products
- Performed Social Media Marketing to advertise products and services
- Performed general accounting and data entry inputting customer orders, invoices and expenses
- Packaged customer orders according to specifications.
Real Property Appraiser
Broward Property Appraiser
Fort Lauderdale, FL
10.2005 - 09.2010
- Performed appraisal preparation and certification of a country wide tax roll
- Read blueprints, operated on laptop computer, engineer's architects scale
- Generated property values for the county tax roll
- Prepared mathematical calculations for tax assessment court
- Prepared spreadsheets and PDF binders to analyze sales, maps, optometry, MLS listings and deeds.
- Used strong research skills to improve understanding of local areas and properties.
- Completed appraisals according to federal and USPAP guidelines.
- Documented condition of each building by carefully photographing key features.
- Conducted research into values of area land and property to compile valuation reports.
- Supported appraisals by gathering sales data on comparable property.
- Compared legal descriptions against current property details to validate records.
- Maintained accurate and current electronic database of completed appraisal work.
- Recommended loan amounts based on property value of collateral.
- Prepared photographs and documentation of property characteristics to support appraisals.
- Submitted official reports and testimony detailing value of tangible property.
- Verified alignment between physical property and legal descriptions or certifications.
- Photographed properties and created digital filing systems for images.
Loan Officer Assistant
Cash Out Mortgage
Margate, FL
08.2004 - 07.2005
- Determine potential contacts and initiated communication with clients
- Promoted and explained conventional and government programs to prospective customers
- Performed sales marketing efforts to obtain mortgage leads
- Completed mortgage loan applications for clients
- Developed and implemented new loans and assisted in assessing loan rates
Education
Associate - Liberal Art
Antelope Valley College
05.2020
Realtor Florida & Calfornia in Real Estate Licenses -
Gold Coast Real Estate School, Lumbleau Real Estate School
07.2015
Skills
- Scheduling
- Data Entry
- Organizational Skills
- Training
- Blueprint Reading
- Math
- Curriculum development
- Childcare
- Conflict management
- Editing
- Clerical experience
- Filing
- Typing
- Driving
- Banking
- Computer literacy
- Computer skills
- Budgeting
- Cash handling
- Links
- Https://linktree/CeciliaEmpire
- Certifications and Licenses
- Property Appraiser CFE
- October 2005 to Present
- Certified Florida Property Appraiser
- Driver's License
- NMLS
- Additional Information
- Skills
- Prepared detailed reports and records
- Information retention
- Skilled in interpreting appraisal statues
- Detail oriented
- Determined property values
- High degree of accuracy
- Excellent customer service skills
- Marketing Knowledge
- Outstanding attentiveness
- Microsoft Word, Excel & Power Point
- Strong Interpersonal Skills
- Microsoft
- Workflow Optimization
- Customer Relations
- Microsoft Office Suite
- Office Administration
- Data Evaluation
- PC Proficient
- Writing Reports
- Meticulous Attention to Detail
- Strong Problem Solver
- Payroll and Budgeting
- Multi-Task Management
- Internet Research
- Proofreading
Certification
MARKETING (10+ years)
APPRAISAL (9 years)
DETAIL ORIENTED (10+ years)
EXCEL (10+ years)
CUSTOMER SERVICE (10+ years)
Microsoft Office
Timeline
Administrative Assistant
JVS SoCal
05.2023 - Current
Seasonal Sales Associate
Macy's
10.2022 - 01.2023
Rideshare Driver, UberEATS, Spark Driver
01.2020 - Current
Owner
Supreme Cupcakes & Handmade Soaps
01.2013 - 11.2021
Real Property Appraiser
Broward Property Appraiser
10.2005 - 09.2010
Loan Officer Assistant
Cash Out Mortgage
08.2004 - 07.2005
Associate - Liberal Art
Antelope Valley College
Realtor Florida & Calfornia in Real Estate Licenses -
Gold Coast Real Estate School, Lumbleau Real Estate School
MARKETING (10+ years)
APPRAISAL (9 years)
DETAIL ORIENTED (10+ years)
EXCEL (10+ years)
CUSTOMER SERVICE (10+ years)
Microsoft Office
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