Cecilia Bollinger
Macon,GA
Summary
Experienced professional with a diverse skill set and deep understanding of client interactions and team dynamics. Skilled in navigating complex issues, managing administrative tasks efficiently, and delivering exceptional service in fast-paced environments. Thrives on creativity and critical thinking. Eager to leverage varied experience and determination to contribute positively to organizational success and growth.
Overview
17
17
years of professional experience
Work History
Event Chef/Kitchen Prep Cook
Creations in Cuisine Catering
Phoenix, Arizona
09.2024 - 05.2025
- Prepared diverse menus for private events and corporate functions.
- Collaborated with event planners to create customized culinary experiences.
- Supervised kitchen staff during meal preparation and service activities.
- Ensured compliance with food safety standards and sanitation protocols.
- Developed innovative recipes to enhance client satisfaction and engagement.
- Managed inventory and ordered supplies to maintain kitchen efficiency.
- Trained new team members on cooking techniques and kitchen operations.
- Utilized leftover ingredients from previous events in creative ways that minimized waste.
- Inspected kitchen equipment regularly for cleanliness and functionality.
- Assisted with setup and breakdown of buffet lines before and after each event.
- Established efficient kitchen systems and procedures to streamline operations during events.
Chief Administrative Officer
Aevio
Tempe, AZ
05.2020 - 01.2024
- Manage all corporation administrative duties for audio/video automation companies
- Provide input in all business and strategic planning
- Responsible for analyzing costs associated with procurement, including price negotiations, cost comparisons, and cost-benefit analysis to ensure the organization's best value
- Create Proposals for vendors and clients
- Create and maintain purchasing contracts with vendors and suppliers
- Oversee purchasing and intake of all inventory for clients
- Oversee all resource allocation and budgeting
- Guide subordinate staff and evaluate performances
- Responsible for all timely reporting to senior management or regulatory agencies
- Manage all company social media accounts and websites.
Server
Mxer
Hopkinsville, KY
02.2016 - 05.2017
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
Hooters Girl/Server
Hooters
Clarksville, TN
02.2014 - 12.2015
- Input customer orders and processed payments accurately and efficiently using the POS system
- Greeted and engaged with customers in a friendly and welcoming manner, adhering to the Hooters brand image
- Ensuring accuracy and attention to detail with every customer's order
- Made menu recommendations and described specials or promotions
- Served food and beverages to customers while adhering to Hooters' standards for presentation and service
- Checked on customers throughout their dining experience to ensure satisfaction and address any concerns
- Handled customer inquiries or complaints professionally and promptly, escalating issues to management if necessary
- Upsold additional items such as appetizers, desserts, or merchandise.
Administrative Associate/Payroll Clerk
Kentucky Transportation Cabinet
Hopkinsville, KY
01.2013 - 10.2013
- Process, verify, and maintain personnel related documentation, including staffing, training, performance evaluations, classifications, and employee leaves of absence
- Compute earnings of workers by referring to their annual salary or timesheet to discover hours worked
- Initiate payroll during the appropriate time and print off checks
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
Human Resources Specialist
US Army
Fayetteville, NC
10.2008 - 12.2012
- Assist on all human resource support matters
- Oversight of all strength management and distribution actions
- Responsible for the readiness, health, and welfare of all Soldiers
- Postal and personnel accountability support
- Maintain emergency notification data
- Process, verify, and maintain personnel-related documentation, including staffing, training, grievances, performance evaluations, classifications, and employee leaves of absence
- Explain company personnel policies, benefits, and procedures to employees
- Record data for each employee, including such information as addresses, weekly earnings, absences, supervisory reports on performance, and dates of and reasons for terminations.
Education
Diploma in Culinary Arts, Baking, and Restaurant Management -
Arizona Culinary Institute
Scottsdale, AZ11.2024
Bachelor of Science in Communication Arts - Corporate Communications
Austin Peay State University
Clarksville, TN05.2019
Skills
- Servsafe Manager Certified
- Servsafe Allergen Certified
- Proficient in Microsoft Office
- Proficient In Google Office Suite
- Trained on all Adobe Creative Cloud Programs
- USPS Mail handler Certified
- Trained in web page development
- Autism Experience
- Video Production
- Social Media Management
- Customer Service
- Profit and Loss Management
- Marketing and Advertising
- Stakeholder Management
- Staff Management
- Business Administration
- Operations Management
- Intuit QuickBooks
- Safe Food Handling
- Order Management
- Guest Engagement
- Cash Handling
- Ordering Procedures
- Dining customer service
- POS operation
- Quality Control
Timeline
Event Chef/Kitchen Prep Cook
Creations in Cuisine Catering
09.2024 - 05.2025
Chief Administrative Officer
Aevio
05.2020 - 01.2024
Server
Mxer
02.2016 - 05.2017
Hooters Girl/Server
Hooters
02.2014 - 12.2015
Administrative Associate/Payroll Clerk
Kentucky Transportation Cabinet
01.2013 - 10.2013
Human Resources Specialist
US Army
10.2008 - 12.2012
Diploma in Culinary Arts, Baking, and Restaurant Management -
Arizona Culinary Institute
Bachelor of Science in Communication Arts - Corporate Communications
Austin Peay State University