Cecilia Cerda
Receptionist/Accounting
Humble,TX
Summary
Friendly & Dedicated Receptionist with background offering administrative support and front office daily activity management. Highly organized with focus on maintaining neat filing systems, electronic records and reception area. Professional when answering phones, greeting building entrants and communicating with teammates or business leaders. Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Receptionist Assistant
Aimtek
Houston, TX
08.2021 - 08.2022
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed multi-line telephone system and greeted claimants during office visits.
- Prepared and maintained master calendar, collecting and disseminating general information.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Office Manager
SuiteAmerica
Houston, TX
03.2015 - 08.2021
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Receptionist Manager
Infinity Appliance
Houston, TX
05.2005 - 02.2015
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Managed 25 employees with continuous coaching and mentoring.
Education
High School Diploma -
Aldine High School
Houston, TX 05.2014 - 05.2015
Associate of Arts -
Houston Community College
Houston, TX 08.2016 - 05.2018
Skills
Customer and client relations
undefinedTimeline
Receptionist Assistant
Aimtek
08.2021 - 08.2022
Associate of Arts -
Houston Community College
08.2016 - 05.2018
Office Manager
SuiteAmerica
03.2015 - 08.2021
High School Diploma -
Aldine High School
05.2014 - 05.2015
Receptionist Manager
Infinity Appliance
05.2005 - 02.2015
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