Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Cecilia Clinger

Hollywood

Summary

Dynamic servicing specialist with a proven track record at A&D Mortgage, excelling in customer service and problem resolution. Adept at managing accounts and maintaining confidentiality, I leverage strong communication skills and attention to detail to enhance operational efficiency and ensure client satisfaction. Committed to delivering exceptional results in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Servicing Specialist

A&D Mortgage
Fort Lauderdale
04.2025 - Current
  • Provided exceptional customer service to resolve inquiries and issues efficiently.
  • Collaborated with cross-functional teams to streamline service processes and improve efficiency.
  • Managed customer accounts by updating information and processing requests promptly.
  • Maintained accurate records of customer interactions using internal software tools.
  • Ensured timely responses were sent out for customer correspondence received via email or phone calls.
  • Maintained confidential records of borrowers' financial information in accordance with applicable laws and regulations.

Front of House

Tijuana Flats
09.2023 - Current
  • Taking orders, Running food, bussing tables, and keeping up satisfaction rates in high volume hours.

Cashier

Lowes Home Improvement
10.2024 - 05.2025
  • Processed customer transactions efficiently at the checkout station.
  • Assisted customers with product inquiries and store navigation.
  • Handled cash, credit, and debit transactions accurately and securely.

Education

Associate of Science - Paralegal

BROWARD COLLEGE
Davie, FL
05-2026

Photography -

MCFATTER TECHNICAL COLLEGE
01.2024

Skills

  • Attention to detail
  • Problem Solving
  • Problem resolution
  • Data entry
  • Strong communication skills
  • Customer service
  • Case management
  • Document preparation
  • Loan servicing
  • Task prioritization
  • Time management proficiency

Extracurricular Activities

Business Professionals of America (BPA), A high school organization in which I was given a scenario or a prompt and had to run with the business idea to create solutions and present them to a judge.

Timeline

Servicing Specialist

A&D Mortgage
04.2025 - Current

Cashier

Lowes Home Improvement
10.2024 - 05.2025

Front of House

Tijuana Flats
09.2023 - Current

Associate of Science - Paralegal

BROWARD COLLEGE

Photography -

MCFATTER TECHNICAL COLLEGE

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