Cecilia Coronado
Brea
Summary
Results-driven Property Management Professional with over 5 years of experience overseeing high-volume residential communities. Proven track record in exceeding financial targets, maintaining peak occupancy levels, and leading high-performing teams. Expert in Yardi Voyager, CA Landlord-Tenant law, and Fair Housing compliance. Bilingual (English/Spanish) with a strong background in risk management and insurance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
Tomlinson Management, Inc.
12.2022 - Current
- Oversee all on-site operations, including financial reviews, budget preparation, and managing the property revenue stream.
- Supervise clerical staff and maintenance teams to ensure community quality meets corporate standards through regular audits and inspections.
- Manage the end-to-end leasing lifecycle: renewals, move-in/out statements, and tenant relations.
- Execute legal processes including evictions and compliance audits to mitigate company risk.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Communicated effectively with owners, residents, and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Provided guidance to management regarding project bids for onsite improvements.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Scheduled and oversaw maintenance, repair and installation activities.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Community Manager (Fullerton – 724 Units)
Arnel Management
02.2021 - 02.2022
- Maintained high occupancy levels for a large-scale community by analyzing competitive pricing and implementing strategic marketing.
- Led and motivated a diverse team, setting clear performance standards and providing ongoing training.
- Managed all financial aspects including rent collection, posting, and expenditure tracking using Yardi Voyager.
Assistant Manager (Costa Mesa – 296 Units)
Arnel Management
06.2020 - 02.2021
- Supported the Resident Manager in all administrative and leasing goals, serving as the primary lead in their absence.
- Prioritized maintenance requests and resident concerns to maintain high satisfaction ratings.
Leasing Consultant
Arnel Management
10.2019 - 06.2020
- Coordinated move-ins for multiple sites (Rowland Heights & Costa Mesa), managing up to 640 units.
- Converted prospects into residents through professional sales techniques and thorough applicant qualification.
Licensed Insurance Agent
Allstate Insurance
01.2017 - 10.2019
- Educated clients on risk management and insurance options, generating new business through leads and referrals.
- Managed policy reviews, claims reporting, and cross-selling, holding a Property & Casualty License.
Education
High School Diploma -
Artesia High School
Skills
- Operations: Full-cycle Property Management, Renovation Oversight, Facilities Maintenance
- Financial: Budget Preparation, Accounts Payable/Receivable, Revenue Stream Management
- Compliance: Fair Housing Regulations, Section 8, Landlord-Tenant Law, Eviction Processing
- Leadership: Staff Supervision, Employee Training, Performance Improvement
- Tech: Yardi Voyager, OneSite, Microsoft Office Suite, CRM Software
Certification
- Certified Property Manager (CPM)
- Property & Casualty License | State of California
Languages
English: Native/Bilingual
Spanish: Fluent
Timeline
Property Manager
Tomlinson Management, Inc.
12.2022 - Current
Community Manager (Fullerton – 724 Units)
Arnel Management
02.2021 - 02.2022
Assistant Manager (Costa Mesa – 296 Units)
Arnel Management
06.2020 - 02.2021
Leasing Consultant
Arnel Management
10.2019 - 06.2020
Licensed Insurance Agent
Allstate Insurance
01.2017 - 10.2019
High School Diploma -
Artesia High School