Highly motivated graduate of an accredited Medical Assistant program seeking to apply administrative and clinical skills in an administrative or medical office environment.
Overview
30
30
years of professional experience
Work History
Environmental Cleaner
Staffworks
Norwich, NY
10.2012 - 02.2013
Maintained a clean production area, including managers/supervisors offices and facilities in a food safety, critical environment.
Trained newly hired employees on Environmental Cleaner procedures and safety and hazardous material handling procedures.
Active Safety Committee member.
Server
Neptune Diner
Oneonta, NY
02.2012 - 05.2012
Assigned patrons to tables suitable for their needs and according to rotation.
Assisted diners with obtaining food from buffet/serving table as needed.
Assisted in maintaining preparation and service areas in a sanitary condition
Cleaned and organized eating, service, and kitchen areas
Greeted each customer with friendly eye contact
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
Kept dining room and kitchen area clean by performing cleaning duties
Portioned, arranged, and garnished food, and served food to patrons
Prepared checks itemizing total meal costs and sales taxes
Administrator/Customer Service Assistant Manager
CNY Aviation
Syracuse, NY
01.2010 - 09.2011
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw inventory and office supply purchases.
Processed accounts receivable and accounts payable.
Supported the Fixed Base Operation Manager through personal document management, calendar organization and collateral preparation for meetings.
Contacted patrons regarding unpaid and underpaid accounts to resolve any issues.
Medical Assistant
Robert and Antoinette Koe, MD
Orange Park, FL
09.1997 - 12.1999
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Tested and recorded blood glucose levels.
Changed sterile dressings.
Obtained information about clients’ medical history, drug history, complaints and allergies.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Provided a comforting and soothing environment.
Phlebotomy
Administrated medicine intravenously
Airman Apprentice
United States Navy
NAS Cecil Field, FL
12.1995 - 04.1997
Answered and quickly redirected up to ten calls per five minute span.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Helped distribute fellow sailors' mail around the squadron.
Obtained signatures for financial documents and internal and external invoices.
Education
Associate of Applied Science - Medical Assisting
Jones College
2004
Skills
45 WPM typing speed
Professional phone etiquette
Excellent communication skills
Customer service-oriented
Flexible
Works well under pressure
Team building
Multi-line phone proficiency
Critical thinker
Medical Reception
Patient Relations
Microsoft Office
Medical Reception
Patient Relations
Microsoft Office
Medical Reception
Patient Relations
Microsoft Office
Employee training and development
HIPAA compliance
Filing
Medical billing
Phlebotomy
EKGs
Vital Signs
Patient Interviews
Appointment Scheduling
Data Entry
Recordkeeping
Medical Reception
Patient Relations
Microsoft Office
Volunteer Services
New York State Special Olympics
Parent Teacher Organization Member
Unatego Jr. and Sr. High School Drama Club Assistant Director