Summary
Overview
Work History
Education
Skills
Volunteer Services
Timeline
Generic

Cecilia Cox

Apopka,FL

Summary

Highly motivated graduate of an accredited Medical Assistant program seeking to apply administrative and clinical skills in an administrative or medical office environment.

Overview

30
30
years of professional experience

Work History

Environmental Cleaner

Staffworks
Norwich, NY
10.2012 - 02.2013
Maintained a clean production area, including managers/supervisors offices and facilities in a food safety, critical environment.

Trained newly hired employees on Environmental Cleaner procedures and safety and hazardous material handling procedures.

Active Safety Committee member.

Server

Neptune Diner
Oneonta, NY
02.2012 - 05.2012
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Cleaned and organized eating, service, and kitchen areas
  • Greeted each customer with friendly eye contact
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Kept dining room and kitchen area clean by performing cleaning duties
  • Portioned, arranged, and garnished food, and served food to patrons
  • Prepared checks itemizing total meal costs and sales taxes

Administrator/Customer Service Assistant Manager

CNY Aviation
Syracuse, NY
01.2010 - 09.2011
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
  • Processed accounts receivable and accounts payable.
  • Supported the Fixed Base Operation Manager through personal document management, calendar organization and collateral preparation for meetings.
  • Contacted patrons regarding unpaid and underpaid accounts to resolve any issues.

Medical Assistant

Robert and Antoinette Koe, MD
Orange Park, FL
09.1997 - 12.1999
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Tested and recorded blood glucose levels.
  • Changed sterile dressings.
  • Obtained information about clients’ medical history, drug history, complaints and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Provided a comforting and soothing environment.
  • Phlebotomy
  • Administrated medicine intravenously  

Airman Apprentice

United States Navy
NAS Cecil Field, FL
12.1995 - 04.1997
  • Answered and quickly redirected up to ten calls per five minute span.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Helped distribute fellow sailors' mail around the squadron.
  • Obtained signatures for financial documents and internal and external invoices.

Education

Associate of Applied Science - Medical Assisting

Jones College
2004

Skills

  • 45 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Customer service-oriented
  • Flexible
  • Works well under pressure
  • Team building
  • Multi-line phone proficiency
  • Critical thinker
  • Medical Reception
  • Patient Relations
  • Microsoft Office
  • Medical Reception
  • Patient Relations
  • Microsoft Office
  • Medical Reception
  • Patient Relations
  • Microsoft Office
  • Employee training and development
  • HIPAA compliance
  • Filing
  • Medical billing 
  • Phlebotomy
  • EKGs
  • Vital Signs
  • Patient Interviews
  • Appointment Scheduling
  • Data Entry 
  •  Recordkeeping
  • Medical Reception
  • Patient Relations
  • Microsoft Office

Volunteer Services

  • New York State Special Olympics
  • Parent Teacher Organization Member
  • Unatego Jr. and Sr. High School Drama Club Assistant Director
  • Otego Elementary Assistant Cheerleading Coach
  • Chenango County United Way Habitat for Humanity

Timeline

Environmental Cleaner

Staffworks
10.2012 - 02.2013

Server

Neptune Diner
02.2012 - 05.2012

Administrator/Customer Service Assistant Manager

CNY Aviation
01.2010 - 09.2011

Medical Assistant

Robert and Antoinette Koe, MD
09.1997 - 12.1999

Airman Apprentice

United States Navy
12.1995 - 04.1997

Associate of Applied Science - Medical Assisting

Jones College
Cecilia Cox