Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cecilia Duarte Doroteo

Brooklyn,NY

Summary

Motivated and dedicated coffee specialist with strong customer service skills and hands-on experience in beverage crafting, inventory management, and equipment operation. Known for reliability, adaptability, and consistent delivery of high-quality service. Team-oriented, quick to learn, and committed to supporting café culture and achieving results in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Barista

House Party Cafe and Lounge
04.2022 - 07.2025
  • Supervised daily operations, ensuring high-quality beverage preparation and customer service.
  • Trained and mentored new baristas in coffee brewing techniques and menu knowledge.
  • Developed seasonal beverage menus, incorporating customer feedback and current trends.
  • Streamlined inventory management processes, reducing waste and improving product availability.
  • Analyzed customer preferences to tailor promotions and improve overall sales performance.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.

Cashier/Server

Fruitti Yummi
03.2021 - 06.2022
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance shopper experience.
  • Assisted in training new cashiers on operational procedures and best practices.

Education

High School Diploma -

Academy of Urban Planning And Engineering
400 Irving Ave

Skills

  • Cleanliness standards
  • Adaptability to change
  • Espresso preparation
  • Inventory management
  • Supply ordering
  • Conflict handling
  • Guest service
  • Safe food handling
  • Barista training
  • Latte artistry
  • POS system operation
  • Espresso machine operations
  • Coffee and tea expertise
  • Multitasking and organization

Certification

  • Food Protection, NYC Department of Health and Mental Hygiene - 10/2024

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lead Barista

House Party Cafe and Lounge
04.2022 - 07.2025

Cashier/Server

Fruitti Yummi
03.2021 - 06.2022

High School Diploma -

Academy of Urban Planning And Engineering

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