Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Cecilia Evans

South Park,Pennsylvania

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

20
20
years of professional experience

Work History

Program Director

No Limits Martial Arts
07.2023 - Current

Planning/preparing renewals & upgraded memberships, gear, activities, new members, events, testing opportunities for each month.

Responsible for all merchandise, inventory and ordering of gear and materials for the school.

Manage billing and memberships for all members

Increased presence and involvement in community events and in-school marketing

Organize school events, testing events and summer camps

Build and maintain relationships with members and provide customer service.

Generate and close leads for potential new members

Enrolled minimum of 15 members and generated at least 45k net revenue per month

Buyer and CSR

WESCO Integrated Supply
04.2016 - 08.2023
  • Perform purchasing duties for several customer locations across the US, totaling over $5 million yearly
  • Identify possible suppliers, collect quotes, and process purchase orders in a timely manner
  • Maintain rapport with customers and vendors to provide premium service
  • Actively listen to customers, handle concerns quickly and escalate major issues to supervisor
  • Solve invoice discrepancies, process returns and credits

Purchasing and Payroll Coordinator

Carnegie Museums of Pittsburgh
06.2012 - 12.2015
  • Monitor sick leave, vacation, and holiday leave for employees
  • Create security access badges for new employees
  • Create and update service requests for maintenance and supplies for all departments
  • Attend career fairs with Human Resources representatives to engage prospective employees
  • Prepare purchase orders and send copies to suppliers and to departments originating requests
  • Respond to customer and supplier inquiries about order status, changes, or cancellations
  • Prepare, maintain, and review purchasing files, reports and price lists
  • Track the status of requisitions, contracts, and orders
  • Calculate costs of orders, and charge or forward invoices to appropriate accounts
  • Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers

Fiscal Clerk/Aviation Supply Specialist

United States Marine Corps
11.2004 - 11.2011
  • Facilitate travel for training purposes for twelve Marine squadrons
  • Organize and maintain budget for aviation travel spending for several fiscal years
  • Responsible for training hundreds of Marines in the Defense Travel System program
  • Monitor spending and travel expenses for twelve Marine squadrons
  • Produce and maintain budget records and reports
  • Create new training matrix for Fiscal department
  • During deployment, purchase of essential supplies for several Marine squadrons
  • While deployed, a liaison to local and international vendors
  • Mentor to junior Marines.

Single Marine Program representative

02.2006 - 12.2008
  • Plan, organize and execute various events
  • Serve as liaison between advisory board and Marines in units
  • Create written and visual advertisements for dissemination
  • Work within a budget to create activities and events
  • Organize community service events
  • Help to provide entertainment and service opportunities in order to build morale and create an outlet for troops.

Secretary

Enlisted Club Board
02.2006 - 12.2008
  • Create and vote on events for Enlisted Club
  • Help to oversee renovations and repairs to Enlisted Club
  • Work with prospective vendors and entertainers
  • Create written and visual advertisements for events.

Education

Bachelor of Arts - Studio Art

ALLEGHENY COLLEGE
Meadville, PA
05.2001

Skills

  • Proficient in
  • Microsoft Office
  • Highly organized and efficient time manager
  • Superior attention to detail
  • Exceptional communication skills
  • Self-motivated
  • Enthusiastic learner
  • Excellent verbal and written skills
  • Multitasker, thrives under pressure
  • Experienced mentor
  • Works well in team
  • Program Leadership

Additional Information

  • Serve as liaison between Enlisted Club board and assigned Marine unit. Record minutes in monthly meetings, disseminate to board members and Base commander. Set up, run and complete special events in Enlisted Club.

Timeline

Program Director

No Limits Martial Arts
07.2023 - Current

Buyer and CSR

WESCO Integrated Supply
04.2016 - 08.2023

Purchasing and Payroll Coordinator

Carnegie Museums of Pittsburgh
06.2012 - 12.2015

Single Marine Program representative

02.2006 - 12.2008

Secretary

Enlisted Club Board
02.2006 - 12.2008

Fiscal Clerk/Aviation Supply Specialist

United States Marine Corps
11.2004 - 11.2011

Bachelor of Arts - Studio Art

ALLEGHENY COLLEGE
Cecilia Evans