CECILIA FOERSTER
Gilbert,AZ
Summary
Client service professional with a strong foundation in relationship building, personalized care, and creative problem-solving. Brings a unique blend of artistic perspective, hands-on service experience, and client-focused support to deliver high-quality outcomes. Known for adaptability, attention to detail, and effective communication in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Artist
Cecilia Foerster Art
Gilbert, AZ
09.2021 - Current
- Developed unique artistic concepts for diverse projects, enhancing brand identity and client engagement.
- Collaborated with clients to understand vision and deliver tailored artwork that meets their specifications.
- Exhibited work in local galleries, increasing visibility and recognition within the art community.
- Managed multiple projects simultaneously, ensuring timely completion without compromising quality.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
Scheduling Agent
Aspen Dental Management Inc.
Chandler, AZ
01.2019 - 01.2020
- Handled high volume calls throughout the shift.
- Handled patient complaints and concerns
- Scheduled patients for the correct procedures to be done by dental offices
- Collaborated with management and dental offices around the country to provide best experience possible for patients
Stylist/Barber
Sport Clips
Phoenix, Chandler, AZ
01.2018 - 01.2019
- Handled high volume calls and high volume walk-in clients
- Maintained a clean and organized work area
- Educated clients on products being used and sold in store
- Maintained outstanding customer service
- Kept work area and entire salon organized and tidy
- Performed desired services on clients to fit their needs
Stylist
Shampoo Ink
Phoenix, AZ
01.2018 - 01.2018
- Performed reception and clerical duties at front desk
- Handled client complaints and high volume calls
- Educated clients on hair and product knowledge
- Demonstrated how and when products should be used
- Attended continuing education classes to further career and to ensure client experience by utilizing new techniques.
- Up selling additional services
- Had existing clients bring friends and family to salon for services
- Experience with working without supervision
Phlebotomist
GRIFOLS
Mesa, AZ
01.2017 - 01.2018
- Attended mandatory training classes.
- Completed training and shadowed veteran phlebotomists.
- Set up plasmapheresis machines daily.
- Educated donors on the plasma donation process.
- Met deadlines and quotas daily, weekly, and monthly
- Stocked shelves with items needed for donation.
Barber
Men’s Ultimate Grooming
Gilbert, AZ
01.2016 - 01.2018
- Listened to client and performed desired services
- Applied problem solving abilities when needed
- Handled high volume calls and client complaints
- Performed clerical and reception duties
- Sold company brand product daily to clients
- Up selling services and products to clients
- Performed services daily without supervision
Education
Certificate of Completion - Barber
Empire Barber School
Mesa03-2026
HS Diploma -
Hamilton High School
Chandler, AZ01-2013
Certificate of Completion - Cosmetology
The Studio Academy of Beauty
Chandler, AZ11-2014
Skills
- Team collaboration
- Quick learner
- Problem-solving abilities
- Payment processing
- Customer support
- Data entry
- Appointment scheduling
- Professional manner
Timeline
Artist
Cecilia Foerster Art
09.2021 - Current
Scheduling Agent
Aspen Dental Management Inc.
01.2019 - 01.2020
Stylist/Barber
Sport Clips
01.2018 - 01.2019
Stylist
Shampoo Ink
01.2018 - 01.2018
Phlebotomist
GRIFOLS
01.2017 - 01.2018
Barber
Men’s Ultimate Grooming
01.2016 - 01.2018
Certificate of Completion - Barber
Empire Barber School
HS Diploma -
Hamilton High School
Certificate of Completion - Cosmetology
The Studio Academy of Beauty