Cecilia Foglia
Montreal
Summary
Experienced Localization Project Manager with a demonstrated history of success in managing all aspects of localization projects within the IT industry. Skilled in project scoping, resource allocation, and workflow optimization to ensure timely and high-quality deliverables.
Overview
17
17
years of professional experience
Work History
Localization Project Manager
Summa Linguae Technologies (Globalme)
11.2022 - Current
- Lead Project Manager for the IT industry, overseeing all aspects of the project management life-cycle including project scoping, resource assignment, and project tracking
- Managed budgets and multiple localization workflows for high-tech accounts, specializing in training courses, videos, subtitles, voice-over and marketing campaigns
- Implemented operational changes to optimize processes, improve efficiency, and boost productivity while achieving cost savings and higher profit margins
- Superised teams composed of Localization Engineers, DTPers, QA Leads, editors
- Drafted project instructions, developed templates, and maintained program documentation, glossaries, style guides, and terminology databases
- Overseeing the quality assurance program, including assessments, audits, and customer surveys
- Actively participating in linguists' recruitment process, training and quality assessment
- Managed Atlassian Jira administration, communicating with developers to create project workflows and resolving issues effectively
- Proficient in industry tools and software, including Microsoft 365, CaptionHub, Aegisub, TMS, Plunet, Trados, XBench, and various project management platforms.
- Streamlined communication channels between internal teams and external partners, fostering better collaboration and decisionmaking.
- Proactively identified potential bottlenecks before they escalated into major issues through constant monitoring and analysis of data metrics.
- Achievements: 1) Constantly delivering projects on time without affecting the quality and within the allocated budget; 2) Capable of managing 15+ projects simultaneously; 3) Solved segmentation issues, improved operations, and provided excellent customer service (rating: 10/10).
Localization Project Coordinator
Summa Linguae Technologies (Globalme)
09.2019 - 10.2022
- Managed localization projects from start to finish, collaborating with language specialists, engineers, and vendors
- Created estimates, project schedules, and workflows for audiovisual, e-learning, and voice-over projects
- Redesigned workflows to streamline processes, reduce costs, and improve resource allocation
- Drafted project instructions, creating and keeping programs documentation updated
- Performed content review of localization material to detect and resolve linguistic and branding issues that may affect the translatability of the source text
- Ensured deliveries met deadlines, were on budget, and met release quality criteria
- Facilitated the integration of translation memory tools into the workflow, resulting in reduced time spent on repetitive tasks
- Streamlined localization workflows by implementing efficient project management tools and techniques
- Created project documentation from scratch and drafting training material
- Occasional EN> IT Editor and QA tester of localization projects
- Achievement: 1) Redesigned the workflows for audiovisual, e-learning and voice-over projects which helped streamline processes, reduce costs and the number of resources adopted
Language Quality Specialist
Summa Linguae Technologies (Globalme)
01.2020 - 08.2022
- Collaborated with Language Quality Manager to assess translation/editing quality and implement corrective actions
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency
- Identified and investigated quality problems, and taking appropriate and effective corrective and/or preventive action to prevent their recurrence (CAPA management system)
- Managed language quality reports, style guides, glossaries, and terminology databases
- Managed arbitration between AI translation companies and reviewers' assessment of outputs
- Provided actionable feedback to vendors and providers
- Streamlined the Language Quality Evaluation process, improving department efficiency
- Achievements: 1) Successfully trained the new Language Quality Manager (LQM) who was provided with accurate information on the department and its mission; 2) Successfully streamlined the Language Quality Evaluation process by designing a simplified version of the Quality Feedback ticketing system which had a great impact on the company's efficiency in processing all tickets in a timely manner
Assistant Localization Project Director
LingoStar Language Services
09.2018 - 08.2019
- Managed translation and localization projects, including estimates, schedules, and recruitment
- Shared best practices with on-site and external personnel to align efforts and goals regarding language quality assessment
- Trained a small team of remote and in-person interns on translation and localization projects
- Achievement: Led marketing initiatives to promote the company and redesign its website
Professional Translator
Cecilia Foglia, Traductions
01.2007 - 08.2019
- Professional translator and editor working for various firms
- Fields of expertise: Food industry, Fashion, Health/Pharmaceutical, Education, Legal and Literary
- Language pairs: EN>IT; FR>IT, es_ES, es_MX>IT
- Achievement: Translation of a project which was submitted to the European Union (UE) and was awarded 400.000 euros to be implemented.
Translation Studies Researcher
University of Montreal
09.2011 - 12.2017
- Lecturer of Sociology of Translation, Translation Theories and Italian language
- Students' rating: 4/4 (excellent)
- Research Project Assistant taking care of conducting interviews and collecting and analyzing data for Sociology of Translation and Pharmaceutical Translation projects financed by CRSH
- Created an environment conducive to academic learning and advancement in order to aid learning and the development of critical thinking skills
- Disseminated research findings in a variety of formats, including papers, presentations, conferences, articles, participation in prestigious Summer Schools, to various audiences
- Creator and organizer of two translation conferences
- Achievements: 1) PhD defense and dissertation rated as 'exceptional' (only 5% of doctoral theses in Canada achieve this score) placed on the Dean's Honor List; 2) Winner of Research Excellence Awards for six consecutive years.
Linguistic Support & Translation Project Management Assistant
ICAO Sq Victoria
09.2016 - 09.2016
- Selected professional to help managing translation requests during the 39th Aviation General Assembly
- Language review and quality assurance of translated texts
Education
Master of Arts - Audiovisual Translation, Localization and Dubbing
University of Cádiz
Cádiz, AN01.2019
Ph.D - Translation Studies
University of Montreal
Montréal, QC01.2017
Master of Arts - Foreign Languages and Literatures
University of Macerata
Macerata, Marche01.2009
Skills
- Project Management
- Team Leadership
- Budget Management
- Deadline Management
- Workflow Optimization
- Quality Assurance
- Industry Tools and Software
- Collaborative mindset
- Critical Thinking
- Communication
- Risk Management
- Oral communication
- Kanban
- Polyglot
- Customer service
- Detail-oriented
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Italian
Native or Bilingual
Timeline
Localization Project Manager
Summa Linguae Technologies (Globalme)
11.2022 - Current
Language Quality Specialist
Summa Linguae Technologies (Globalme)
01.2020 - 08.2022
Localization Project Coordinator
Summa Linguae Technologies (Globalme)
09.2019 - 10.2022
Assistant Localization Project Director
LingoStar Language Services
09.2018 - 08.2019
Linguistic Support & Translation Project Management Assistant
ICAO Sq Victoria
09.2016 - 09.2016
Translation Studies Researcher
University of Montreal
09.2011 - 12.2017
Professional Translator
Cecilia Foglia, Traductions
01.2007 - 08.2019
Master of Arts - Audiovisual Translation, Localization and Dubbing
University of Cádiz
Ph.D - Translation Studies
University of Montreal
Master of Arts - Foreign Languages and Literatures
University of Macerata
Similar Profiles
Anna GóralAnna Góral
Project Coordinator at Group Luminess / Summa Linguae TechnologiesProject Coordinator at Group Luminess / Summa Linguae Technologies
Melissa GrassMelissa Grass
Hospital Office Associate at Summa HealthHospital Office Associate at Summa Health
Leigha BakerLeigha Baker
Medical Office Coordinator at Summa Health System - Akron CampusMedical Office Coordinator at Summa Health System - Akron Campus
Mia BordioneMia Bordione
Serveuse at Chez CoraServeuse at Chez Cora
Nazli ChavoshpoorNazli Chavoshpoor
Chief of Pharmacy Technician & Manager at PharmaprixChief of Pharmacy Technician & Manager at Pharmaprix