Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Bartender

Cecilia Garcia

Wheat Ridge,FL

Summary

Service-oriented server well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with 3 years of experience in restaurant operations. Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. High-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bartender

Holidaily Brewing
Golden, CO
07.2022 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender/server

Isle/Lady Luck Casino
Black Hawk, CO
10.2020 - 07.2022
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Assisted with bartending duties during high-volume shifts.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Communicated with guests to record orders and assess needs.

Server

Swanky's Vittles And Libations
Denver, CO
04.2019 - 08.2020
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Kept register accurate through correct billing, payment processing and cash management practices

Server/Bartender

Denver Athletic Club
Denver, CO
12.2018 - 04.2020
  • Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Shift Manager

Quiznos
Denver, CO
05.2015 - 01.2019
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Hostess/Food Runner/ Expo/G.A/ And Busser

ViewHouse
Denver, CO
03.2016 - 01.2018
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Garnished dishes and delivered items quickly to customers to minimize wait times.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.

Server/Bartender

The Dusty Boot Steakhouse
Foxfield, CO
03.2012 - 02.2014
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.

Education

High School Diploma -

North High School
Denver, CO

Skills

  • Guest seating arrangements
  • Menu memorization
  • Order accuracy
  • Item promotion
  • Food preparation and safety
  • Communication skills

Certification

T.I.P.S

References

Amy Novara, Building Manager, Viewhouse

(248) 390-6000 - Former Manager

Peter Prasilik, Building Manger, Giordano's

(312) 731-4763 - Former Manager

Alena Evens, Restaurant Assistant Manager, Denver Athletic Club

(720) 252-8473 - Former Manager

Virgina Ortiz, Chief Development officer, Bayaud enterprises,

(303) 656-5482- Former Supervisor

Mark Kinsey, Building Manager, Swanky's Vittles and Libations

(303) 669-1649 - Former Manager

Timeline

Bartender

Holidaily Brewing
07.2022 - Current

Bartender/server

Isle/Lady Luck Casino
10.2020 - 07.2022

Server

Swanky's Vittles And Libations
04.2019 - 08.2020

Server/Bartender

Denver Athletic Club
12.2018 - 04.2020

Hostess/Food Runner/ Expo/G.A/ And Busser

ViewHouse
03.2016 - 01.2018

Shift Manager

Quiznos
05.2015 - 01.2019

Server/Bartender

The Dusty Boot Steakhouse
03.2012 - 02.2014

High School Diploma -

North High School

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Cecilia Garcia