Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cecilia Gladden

Kennesaw,GA

Summary

A proven achiever with experience at ThyssenKrupp Materials NA, adept in technical communication and problem-solving. Enhanced packing accuracy and team productivity through innovative organization and effective communication. Skilled in computer usage and production monitoring, demonstrating reliability and stress tolerance in fast-paced environments. Achieved daily production goals, ensuring quality and safety standards.

Overview

6
6
years of professional experience

Work History

Machine Operator Packer

ThyssenKrupp Materials NA
09.2023 - 08.2024
  • Increased accuracy in product packing by implementing efficient organization techniques for raw materials and finished goods.
  • Completed detailed documentation of machine operator activities, including shift logs, incident reports, and maintenance records.
  • Collaborated closely with team members to achieve daily production goals and maintain a safe work environment.
  • Performed thorough inspections of final products before shipping out to customers, guaranteeing exceptional quality standards were upheld consistently throughout production processes.
  • Maintained clean workspaces around machinery to ensure a safe working environment free from potential hazards or obstructions during operations.

Packer

Boxit/Impact Solutions
06.2022 - 08.2024
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.

ring peak periods while maintaining focus on quality control measures.

  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.

Utility Clerk

Giant Eagle
01.2022 - 08.2023
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
  • Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
  • Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.
  • Fostered a positive work environment by actively engaging with colleagues and promoting teamwork in all aspects of daily operations.
  • Maximized customer retention rates by providing exceptional service in all interactions with clients.

Care Giver/Homemaker Aide

Family Members
04.2018 - 11.2022
  • Addressed client household needs with meal preparation, housekeeping and transportation.
  • Completed dusting, washing dishes, laundry, and vacuuming for patients.
  • Provided companionship and emotional support to enhance mood and quality of life.
  • Organized medical appointments and coordinated transportation services to encourage adherence to prescribed treatment plans.
  • Ensured safety within the home by performing routine checks for potential hazards or necessary modifications.
  • Aided clients with mobility issues by providing safe transfers and transportation to appointments or social outings.
  • Developed and maintained positive relationships with clients and families to support comprehensive care.
  • Supported client dignity and independence, by assisting with bathing, dressing and grooming.
  • Collaborated with healthcare professionals to ensure the best possible care plan was executed for each client.
  • Followed infection control procedures and adhered to safety and security protocols.
  • Administered medications and monitored client reactions for contraindications.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Transported clients to medical appointments and errands to support convenience and energy levels.
  • Served as an advocate for clients in communicating their needs and preferences to healthcare providers or other support personnel.

Education

No Degree - Network 4 Success

Towards Employment
Cleveland, OH
02.2007

GED -

Cuyahoga Community College
Cleveland, OH
12.1986

No Degree - Account Payable / Accounts Receivable/Data Entry

Harding Business College
Maple Hts, Oh
06.1985

Skills

  • Technical communication
  • Computer Skills
  • Hand-Eye Coordination
  • Production Monitoring
  • Stress Tolerance
  • Warehouse Safety
  • Production goals
  • Count verification
  • Package labeling
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Active Listening
  • Effective Communication
  • Product Sorting

Timeline

Machine Operator Packer

ThyssenKrupp Materials NA
09.2023 - 08.2024

Packer

Boxit/Impact Solutions
06.2022 - 08.2024

Utility Clerk

Giant Eagle
01.2022 - 08.2023

Care Giver/Homemaker Aide

Family Members
04.2018 - 11.2022

No Degree - Network 4 Success

Towards Employment

GED -

Cuyahoga Community College

No Degree - Account Payable / Accounts Receivable/Data Entry

Harding Business College
Cecilia Gladden