Cecilia Gochoco
Huntersville,NC
Summary
Engineering professional and team leader with extensive manufacturing and quality experience in a wide array of manufacturing industries including specialty chemicals and medical devices. Clear communicator and data-driven decision maker who thrives in a fast-paced environment. Six Sigma Green Belt certified with hands on experience in designing and applying statistics, process control and process capability studies. Experience directing, building and leading teams of scientists and engineers to drive results.
Overview
30
30
years of professional experience
1
1
Certification
Work History
QC Lab Supervisor
Henkel Electronics Materials LLC
Salisbury, NC
08.2019 - Current
- Lead team of 16 Quality Control technicians and analytical chemists in 24/7 specialty adhesives manufacturing facility
- Transitioned QC laboratory from paper based systems and procedures to digital quality modules in SAP. Transition included converting inspection and testing requirements, training QC technicians and analysts and operations personnel, creating and implementing training plan for long term skill retention
- Facilitated integration of QC Laboratories across multiple business units into one single unit to optimize production and testing output
- Represented quality department in approximately 10 customer and internal audits as well as ensuring compliance to ISO 9001, IATF 16949, ISO 14001 and ISO 45001
- Guided team to support, troubleshoot and resolve customer complaints, process issues, nonconformances using quality tools such as A3 thinking and 5-WHY methodology
- Provided resources for testing in cross functional teams to ensure product quality and specification limits were robust and aligned with manufacturing capabilities
Senior Operations Engineer
Henkel Electronics Materials LLC
Salisbury, NC
08.2010 - 08.2019
- Operations engineering lead over product lines at specialty adhesives manufacturing site. Product lines included solder paste, epoxies, silicone, urethanes, hardeners and resins
- Oversaw product launches from trials, scale up, product shipment and through reliability
- Support product scale ups and worked closely with Regional Product Managers, R&D team and Process Development team
- Lead capital project implementation for improved manufacturing processes. Experience included gaining approval for capital, managing budget, overseeing equipment installation, managing project timelines around production schedule, and hiring contractors and consultants, as necessary
- Coordinated Lean and Six Sigma initiatives beginning with Solder Paste manufacturing area using 5S and Visual Management
- Lead teams in Basic and Detailed Risk assessments through Process Hazard Analysis (PHA)
- Facilitated $200K ergonomics project in resin production area which included a new powder transfer system
- Continuously working toward 100% First Time Pass (FTP) on managed products by monitoring product parameters using Statistical Process Control (SPC) and Process Capability data
- Implement corrective actions using 8D and A3 quality tools to help reduce customer complaints and product nonconformance
- Instrumental in product launch and marketing of products in solder industry.
Supplier Quality Leader
Newell Rubbermaid
Huntersville, NC
12.2006 - 01.2010
- Developed quality policies and procedures, performed supplier assessments, process audits, safety audits (SEAL) and led supplier advanced quality planning process
- Managed lean and Six Sigma initiatives with identified suppliers specifically 5S, Value Stream Mapping (VSM), Supplier Development, Value Analysis/Value Engineered (VA/VE) projects to improved On-Time Delivery (OTD), reduce lead time from purchase order to delivery and reduce cost
- Assisted in start up of pack-out operation in Mexico as it related to quality inspections and disposition of nonconforming product as well as effective and efficient work flow
- Worked with suppliers in resolving defective material issues, root cause analysis, corrective actions and coordinated supplier continuous improvement programs
- Provided monthly Supplier Quality Metrics to Executive Team which showed decrease of over 60% in Material Nonconformance from 2008, below 700 dppm (defective parts per million) compared to 2009 goal of 2500 (max) and $117,000 decrease in Cost of Failure from 2008.
Quality Engineer
Stabilus Inc
Gastonia, NC
10.2005 - 06.2006
- Planned product and service quality by examining customer specifications; and proving information and opinion during product and service design
- Ensured compliance with customer specifications by establishing quality assurance protocols and documentation requirements
- Ensured product and service quality by auditing conformance to protocols and documentation requirements through Quality Auditors
- Reported quality results by collecting, analyzing and summarizing data
- Facilitated quality programs to reduce defective parts per million and improve efficiency
- Proficient in use of problem solving tools such as 8D Analysis and Process Failure Mode and Effect Analysis (PFMEA)
- Trained in APQP (Advanced Product Quality and Control Plan), PPAP (Product Part Approval Process) and MSA (Measurement Systems Analysis)
Quality Assurance Manager
Sterigenics
Charlotte, NC
08.2002 - 07.2005
- Implemented, maintained and audited facility quality programs that conformed to 21 CFR Part 820 or ISO 13485, quality assurance and quality control of medical devices
- Management representative for intensive 5-day FDA audit which resulted in zero 483 findings or warning letters
- Fact-based decision maker in resolving sterilization issues with specific customer cycles
- Promoted compliance with all corporate and government procedures and regulations
- Participated in annual internal audits conducted by company
- Assisted with new employee orientation, job function, GMP, safety and developmental training to employees as required by procedures, Certification programs, corporate requirements and customer service initiatives
- Maintained compliance with all regulatory requirements to include FDA, OSHA, and EPA
- Pursued continuous process and quality improvement as measured by internal indices and external audits and reports
- Coordinated environmental monitoring and maintained personnel badge monitoring records
- Executed Equivalency and Retrospective Revalidation studies
- Reviewed and released batch records for processed materials.
Quality Engineer/QA Technical Supervisor
Fulflex of Vermont
Brattleboro, VT
06.2001 - 08.2002
- Instrumental in incorporation of products, process knowledge and specifications among manufacturing facilities
- Conducted experiments to qualify products and processes to meet customers’ needs and specifications
- Performed plant audits to ensure compliance to stated Quality System objectives
- Developed new quality documentation and revised existing documentation to suit current process and practice
- Instituted quality teams to achieve improved efficiency with reduced machine downtime optimizing available resources provided
- Responsible for accuracy of Bill of Materials for all products produced
- Coordinated writing of procurement specifications with Purchasing Manager to ensure that vendors agreed to all raw material requirements established internally
- Managed all facets of customer complaints, which included determining appropriate corrective actions and implementing preventive measures.
Quality Engineer/Process Development Chemist
Fulflex Inc./Fulflex of Vermont
Brattleboro, VT
05.1998 - 06.2001
- Performed capability studies, Design of Experiments, and other statistical methods to optimize products and processes
- Coordinated transferring of product development and process improvements from pilot stage to full-scale production
- Interacted with Sales & Marketing, Technical, Manufacturing and Engineering to support project goals and needs of company
- Traveled to Singapore facility with Engineering group to verify process parameters for new equipment using statistical techniques
- Established customer specifications for Product Managers
- Planned, directed and performed lab tests and trials
- Trained employees in new Standard Operating Procedures (SOP), Quality Programs and Statistical Techniques
- Participated in Customer audits and presentations.
Quality Assurance/Technical Supervisor
Fulflex of Vermont
Brattleboro, VT
11.1990 - 05.1998
- Successfully developed golf ball elastic formulation that was marketed by leading golf ball company
- Developed new products and processes under direction of Quality Assurance Manager
- Collaborated with Sales, manufacturing staff and with the R&D group to determine requirements for the product or the process developments
- Planned, directed and helped perform laboratory tests and trials
- Documented, trained and maintained Quality Systems and procedures at plant
- Facilitated cross-functional teams to solve chronic problems
- Assigned and supervised work for QA technicians and testers
- Continued awareness of current technology pertinent to company through literature review and attendance of appropriate seminars and trade shows.
Education
Bachelor of Science - Chemical Engineering
University of Massachusetts Amherst
Amherst, MASkills
- DFMEA, PFMEA
- APQP, PPAP, MSA
- 8D, 5-WHY
- Fishbone Root Cause Analysis
- Value Stream Mapping
- Visual Management
- 5S, SPC, A3 Thinking
- Process Hazard Analysis (PHA) and Risk Assessments
- ISO 9001, IATF 16949
- ISO 14001 and ISO 45001
Certification
Certified Quality Engineer 1994
Six Sigma Black Belt trained 2007
ISO 9001 Auditor 2003
Six Sigma Greenbelt 2013
A3 Certified 2017
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
QC Lab Supervisor
Henkel Electronics Materials LLC
08.2019 - Current
Senior Operations Engineer
Henkel Electronics Materials LLC
08.2010 - 08.2019
Supplier Quality Leader
Newell Rubbermaid
12.2006 - 01.2010
Quality Engineer
Stabilus Inc
10.2005 - 06.2006
Quality Assurance Manager
Sterigenics
08.2002 - 07.2005
Quality Engineer/QA Technical Supervisor
Fulflex of Vermont
06.2001 - 08.2002
Quality Engineer/Process Development Chemist
Fulflex Inc./Fulflex of Vermont
05.1998 - 06.2001
Quality Assurance/Technical Supervisor
Fulflex of Vermont
11.1990 - 05.1998
Bachelor of Science - Chemical Engineering
University of Massachusetts Amherst
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