Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cecilia Gonzalez

Colorado Springs

Summary

Friendly and well-versed in coordinating paperwork, payments, and information to support office operations. Provides assistance beyond basic requirements to improve efficiency and productivity for senior staff. Excellent at welcoming guests, answering questions, and anticipating their needs.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Colorado Medical Soultions
11.2022 - Current
  • Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
  • Collected payments for services and updated accounts to reflect new balances
  • Supported professional appearance of office areas by keeping front desk clean and orderly
  • Input data into job-related software for storage, retrieval and archiving
  • Remained calm, resourceful and proactive while resolving complex issues
  • Organized master calendar, scheduling appointments, meetings and events for staff
  • Welcomed visitors and conducted tours to highlight features and answer questions.

Attendance Secretary

Falcon Elementary School
11.2021 - 11.2022
  • Maintained informational databases and produced detailed reports on demand to highlight budget, attendance and other data
  • Coordinated smooth enrollment, transfer and withdrawal processes, obtaining necessary information and completing paperwork
  • Managed incoming and outgoing mail, packages and faxes
  • Supported bookkeeping activities, including updating ledgers and tracking expenses
  • Prepared teacher and class schedules for all grades at Falcon Elementary school
  • Managed and delegated theme and concept work involving selection, development, design and production of yearbook pages
  • Engaged families with positive communications.

Associa / Community Manager

10.2019 - 11.2022
  • Directed community operations to foster quality services and high-quality tenant satisfaction
  • Addressed tenant complaints or inquiries and implemented timely resolutions
  • Scheduled maintenance and repair operations for units and community common areas
  • Managed budget development and financial performance assessment for community operations
  • Scheduled maintenance and repairs for properties as required
  • Prepared budget, assessed expenditures and variances
  • Implemented policies and procedures to minimize violations
  • Met with clients to negotiate management and service contracts, determine priorities and discuss financial and operational status of properties
  • Engaged community members through special events and one-on-one support
  • Satisfied owners, effectively managing relationships and handling routine needs.

Education

Bachelor of Science - Counseling Psychology

Colorado Christian University, Online
05.2021

High School Diploma -

Sand Creek High School
08.2014

Skills

  • Customer Service
  • File Organization
  • Administrative Support
  • Guest Relations
  • Supply Management
  • Cash Handling
  • Listening Skills
  • Task Delegation

Timeline

Front Desk Receptionist

Colorado Medical Soultions
11.2022 - Current

Attendance Secretary

Falcon Elementary School
11.2021 - 11.2022

Associa / Community Manager

10.2019 - 11.2022

Bachelor of Science - Counseling Psychology

Colorado Christian University, Online

High School Diploma -

Sand Creek High School

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Cecilia Gonzalez