Summary
Overview
Work History
Education
Skills
Timeline
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Cecilia Hall

Knoxville,TN

Summary

Reliable Office Assistant skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.

Overview

5
5
years of professional experience

Work History

Office Assistant

Smith and Wesson Security Solutions
Maryville, TN
04.2023 - Current
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Maintained an organized filing system of paper documents and electronic files.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Answered phone calls and welcomed visitors to office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained business records by updating customer information.

Food Truck Manager

Zeeke and Nell's BBQ
Oak Ridge, TN
08.2020 - Current
  • Organized staffing for busy peak periods, ensuring adequate coverage of all shifts.
  • Created a system for tracking customer orders and payments.
  • Developed and implemented strategies to increase sales at food truck events.
  • Conducted regular meetings with staff to discuss service standards, promotions, and customer feedback.
  • Managed the day-to-day operations of the food truck, including scheduling, inventory management, budgeting and purchasing supplies.
  • Resolved customer complaints in a timely manner while maintaining a professional attitude.
  • Maintained records of daily sales transactions as well as monthly reports on financial performance indicators.
  • Established relationships with local businesses in order to gain access to parking spaces for the food truck.

Clothing Assistant

Dreams To Lifestyles
Nashville, TN
04.2019 - Current
  • Assisted in setting up displays for new merchandise.
  • Processed customer returns and exchanges quickly and efficiently.
  • Provided excellent customer service by responding to all inquiries promptly.
  • Communicated clearly with management regarding any discrepancies with orders or invoices.
  • Checked garments for signs of wear or damage prior to selling them.
  • Adhered to all company policies related to proper handling of merchandise.
  • Provided guidance on product knowledge, trends, sizes, colors.
  • Worked closely with other staff members on special projects related to merchandising strategies.

Education

Associate of Arts - Cosmetology

Empire Beauty School
Winston-Salem, NC
12-2018

High School Diploma -

North Forsyth High School
Winston Salem, NC
06-2016

Skills

  • Database Management
  • Meeting planning
  • Data Entry
  • Calendar Management
  • Customer Service
  • Administrative Support
  • Event preparation
  • Bookkeeping
  • Scheduling
  • Office Administration
  • Business Administration
  • Organizing and Categorizing
  • Excel spreadsheets
  • Time Management
  • File Organization

Timeline

Office Assistant

Smith and Wesson Security Solutions
04.2023 - Current

Food Truck Manager

Zeeke and Nell's BBQ
08.2020 - Current

Clothing Assistant

Dreams To Lifestyles
04.2019 - Current

Associate of Arts - Cosmetology

Empire Beauty School

High School Diploma -

North Forsyth High School

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Cecilia Hall