Cecilia Hernandez

Cleaning & Sanitation Inventory & Stocking Customer Service Event-Specific Tasks

Food Preparation & Cooking

• Prepare and cook items like hot dogs, burgers, nachos, pretzels, and fries.
• Assemble food orders quickly and accurately.
• Operate grills, fryers, ovens, and other kitchen equipment.

Cash Handling & Sales

• Operate a cash register or point-of-sale (POS) system.
• Take customer orders and process payments (cashless payments are common now).
• Issue receipts and provide correct change if needed.

Serving Food & Drinks

• Serve food and beverages (including alcohol, if properly certified).
• Check IDs when selling alcoholic beverages (must follow legal and company policies).
• Restock items like napkins, condiments, cups, and utensils.
• Maintain a clean and sanitary workstation.
• Follow food safety guidelines (often based on ServSafe standards).
• Clean equipment, counters, and floors before, during, and after shifts.
• Replenish food, beverages, and supplies before and during events.
• Track inventory usage and notify supervisors of low-stock items.
• Greet customers warmly and provide a positive experience.
• Answer questions about menu items, ingredients, and pricing.
• Handle customer complaints or concerns professionally and escalate when needed.
• Set up and break down concession stands before and after games or events.
• Adapt quickly during high-volume periods (e.g., between innings, during concerts).
• Comply with stadium policies, such as security procedures or emergency protocols.

• Unload shipments from trucks using pallet jacks or forklifts.
• Inspect incoming shipments for damage or discrepancies.
• Scan and label items using handheld scanners or RF devices.

• Sort and organize merchandise by SKU or product category.
• Place items in appropriate bins, shelves, or storage locations.
• Track inventory levels and report low-stock or missing items.

• Pick items for online or retail store orders using pick lists or voice systems.
• Verify accuracy of items (style, size, color) before packing.
• Pack items securely and label boxes for shipping.
• Use packing stations and automated equipment where applicable.

• Prepare packages for carrier pickup (FedEx, UPS, etc.).
• Load completed orders onto outbound trucks.
• Ensure correct shipping documentation is included.

• Keep workstations clean and organized.
• Dispose of packing materials and broken merchandise properly.
• Perform routine equipment checks (e.g., scanners, conveyor belts).

• Meet daily productivity and accuracy goals.
• Follow all company safety procedures (lifting techniques, PPE usage, etc.).
• Report hazards or unsafe conditions to supervisors.

• Ability to lift up to 50 lbs repeatedly.
• Stand, walk, bend, and reach for 8–10 hour shifts.
• Use RF scanners, conveyor systems, and computer-based inventory tools.
• Wear required personal protective equipment (PPE).

• Shift work including early mornings, nights, weekends, and holidays.
• Possible overtime during peak seasons (Black Friday, holidays).

Cleaning Tasks Laundry & Linen Care (if requested) Deep Cleaning (as needed or requested)

• Dusting furniture, surfaces, and fixtures
• Vacuuming carpets and rugs
• Sweeping and mopping hard floors
• Cleaning bathrooms (toilets, sinks, showers, tubs, mirrors)
• Cleaning kitchens (counters, stovetops, sinks, microwaves, appliances)
• Emptying trash and replacing liners
• Washing, drying, folding, and ironing clothes or linens
• Changing bed sheets and making beds
• Cleaning inside ovens, refrigerators, cabinets
• Washing windows (interior)
• Cleaning baseboards, ceiling fans, blinds, etc.
• Decluttering rooms, closets, or storage areas
• Organizing household items or products
• Straightening up living areas
• Scheduling appointments with clients
• Setting prices and providing estimates
• Purchasing supplies or using client-provided products
• Managing payments (cash, Venmo, invoices, etc.)
• Keeping records of work completed, income, and expenses
• Marketing and finding new clients (word of mouth, social media, etc.)
• Pet care (feeding, walking, litter box cleanup)
• House sitting or mail pickup during client vacations
• Green/eco-friendly cleaning (if advertised)
• Disinfecting high-touch surfaces (especially post-COVID)
• Strong attention to detail
• Time management and efficiency
• Physical stamina and strength
• Trustworthiness and respect for privacy
• Good communication with clients

• Sweep, mop, and vacuum floors in warehouses, factories, and large open spaces.
• Clean restrooms, including toilets, sinks, mirrors, and floors.
• Empty trash cans and recycling bins.
• Clean windows, glass doors, and other surfaces.
• Clean and sanitize high-touch areas (e.g., door handles, railings, elevator buttons).

• Clean and maintain industrial machinery and equipment, including removing dust, grease, and debris.
• Use power washers to clean machinery or facility exteriors.
• Ensure safety equipment (fire extinguishers, first aid kits) is accessible and in good condition.

• Collect, sort, and dispose of hazardous or non-hazardous waste.
• Handle materials like oil, solvents, or other industrial cleaning agents safely.
• Ensure proper disposal according to environmental and safety regulations.

• Clean and polish hard floors (e.g., concrete, tile) using buffers or floor scrubbers.
• Sweep and remove debris from warehouse aisles and production lines.
• Apply cleaning chemicals and floor wax to maintain surfaces in safe, smooth condition.

• Remove dust and dirt from industrial equipment, beams, and ducts.
• Clean air vents and filters to ensure proper ventilation.
• Wipe down walls, ceilings, and overhead lights to remove dirt or grease.
• Ensure safety and maintenance of the facility’s emergency exits and fire exits.

• Follow OSHA guidelines for cleaning hazardous or potentially dangerous materials.
• Use proper personal protective equipment (PPE), such as gloves, goggles, and respirators.
• Report any safety hazards, malfunctioning equipment, or maintenance needs.

• Conduct regular inspections of the premises to identify any areas requiring deep cleaning or repairs.
• Report cleaning inventory needs (e.g., cleaning chemicals, tools) to supervisors or management.
• Keep accurate records of completed tasks and materials used.

• Ability to lift and move heavy objects (up to 50 lbs or more).
• Stamina to walk, stand, bend, and kneel for long periods.
• Comfort working in loud, sometimes hazardous, environments.
• Use of industrial-grade equipment (floor buffers, pressure washers, etc.).

• Attention to detail and thoroughness in cleaning.
• Knowledge of industrial cleaning tools and techniques.
• Ability to work independently or as part of a team.
• Familiarity with safety standards and regulations (e.g., OSHA, EPA).
• Time management skills to handle multiple cleaning tasks.