Cecilia Infante
The Bronx,NY
Summary
Diligent server with a reputation for delivering exceptional service in high-paced environments. Demonstrates seamless task management and a focus on guest satisfaction. Proven skills in teamwork and adaptability contribute to a smooth banquet experience. Diverse event experience, attention to detail, and a friendly personality enable efficient food and beverage services, table bussing, and customer requests fulfillment. Track record of success in events of varying guest sizes, menus, and presentation requirements.
Overview
10
10
years of professional experience
Work History
Server
CXRA Catering by Restaurant Associates
08.2022 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out professional service, retaining polite and friendly approach at all times.
Server
Sarabeth's Park Ave South
02.2022 - 05.2022
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Server
Vistamar Restaurant & Lounge
01.2018 - 09.2021
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Don Coqui Restaurant
02.2016 - 01.2018
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Improved dining experience by providing prompt, attentive service to guests.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Server / Bartender
Corcho Wine Bar
04.2015 - 01.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
TIPS on Premise2.0 Certification ID #3854033 -
E-Tips
NY, New York01.2014
ESL - undefined
Lehman College
Bronx, New York01.2003
Major Marketing -
ISUM
Caracas - Venezuela06-1999
Skills
- Bilingual in English/ Spanish Excellent communication and interpersonal skills Leader; team player Detail oriented
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Safe food handling
- High volume dining
- Allergy awareness
- Beverage preparation
- Tableside etiquette
- Food and beverage pairings
- Wine pairings
- Buffet setup and takedown
- Wine pairing
- Point of sale (POS) system operations
- Team player
- Multitasking Abilities
Timeline
Server
CXRA Catering by Restaurant Associates
08.2022 - Current
Server
Sarabeth's Park Ave South
02.2022 - 05.2022
Server
Vistamar Restaurant & Lounge
01.2018 - 09.2021
Server
Don Coqui Restaurant
02.2016 - 01.2018
Server / Bartender
Corcho Wine Bar
04.2015 - 01.2016
ESL - undefined
Lehman College
TIPS on Premise2.0 Certification ID #3854033 -
E-Tips
Major Marketing -
ISUM
Similar Profiles
Janelle WillsJanelle Wills
Butler(Waitress) at CXRA (Catering by Restaurant Associates)Butler(Waitress) at CXRA (Catering by Restaurant Associates)
Deidre Monique BentonDeidre Monique Benton
Catering manager/ Bar Manager at Catering By Restaurant AssociatesCatering manager/ Bar Manager at Catering By Restaurant Associates
JESSIE JONESJESSIE JONES
Catering Server at CxraCatering Server at Cxra