Cecilia Ithurburu
Providence,RI
Summary
Skilled professional with a focus on coordination, team management, and client relations. Experienced in multiple fields including hospitality, retail, landscape design, manufacturing, and weddings. Highly motivated and outgoing.
Overview
11
11
years of professional experience
Work History
Lead Massage Therapist
The Bodhi Spa
07.2024 - Current
- The Bodhi Spa is a high volume day spa with multiple locations across RI and MA.
- Onboarding and training of new hires.
- Coached and provided ongoing training for existing team to enhance skills.
- Conducted team meetings to enhance collaboration and address goals.
- Coordinated team engagement, continuing ed opportunities.
- Communicate with higher ups on team needs, training protocols, performance and progress of new hires and existing team members.
- Organizing and upkeep of product backstock, treatment rooms, therapist common areas.
Owner/Operator
Eden LLC
09.2020 - 11.2024
- Eden LLC is a floral and event design company.
- Managed daily operations of the retail location.
- Organized and coordinated all weddings, events, pop up markets.
- Maintained client relationships throughout the wedding planning process.
- Created all floral / decor designs and day-of plans for clients.
- Sourced and ordered products while managing relationships with sales reps in the US and internationally (Brazil, France, Canada, Mexico).
- Coordination and scheduling of freelancers for day-of-event work.
- Coordinated and ran monthly off-site pop-up markets.
- Cultivated partnerships with media and advertising representatives to support promotional efforts.
- Attended industry conferences and expos.
General manager
Urban Jungle LLC
04.2018 - 05.2022
- Urban Jungle is an urban landscape design firm & retailer.
- Managed the south philly flagship.
- Coordinated all aspects of wedding and event projects, from proposal through design, invoicing, scheduling, and execution, ensuring client satisfaction.
- Maintained relationships with key clients, resulting in repeat projects and installations.
- Managed staff schedules for 25 employees to ensure adequate coverage.
- Handled ordering, stocking, and inventory on a regular basis
- Regularly planned ahead for the ordering, shipping and receiving of large seasonal purchases. Coordinated with warehouse staff for receiving.
- Ordering stocking displaying and caring of live plant products - Greenhouse management (stocking and coordinating with plant suppliers)
- Present and actively involved with on-site installations (interior plant design, patios, roof decks, balcony gardens, etc)
- Maintained sales rep relationships across multiple industries (live plants, hardscaping materials, outdoor furniture, home decor, flowers).
- Organized stocking and inventory in the back stock room
- Payroll
- Annual industry expo attendance
Team Lead
The Starfish Pub
Bordeaux, FRANCE
03.2017 - 03.2018
- The Starfish is part of the Charles Wells group - a major beer producer and pub conglomerate in the EU
- Trained new hires, led team building activities and quarterly meetings
- Coordinated team schedule for bartenders
- Coordinated with corporate and media manager to organize special events and live music acts
- Created and implemented menus
- Stocked products, managed inventory, and placed orders.
Shipping and Receiving Clerk
HILCO
Attleboro, USA
01.2016 - 01.2017
- HILCO is a large scale manufacturer specialized in protective eyewear and optician-related equipment.
- Freight intake and physical organization of product using electronic pallet jacks/hand trucks/forklifts.
- Coordinated packing, organization, and staging of product.
- Warehouse coordination.
- Organized pallets for efficient inventory tracking.
- Worked on the floor in an industrial setting including heavy machinery.
- OSHA training.
Education
LMT Certificate - Massage Therapy
Lincoln Technical Institute
RI09-2024
High School Diploma -
Conservatoire Jacques Thibuad
Bordeaux France06-2014
Skills
- Product management
- Client relationship management
- Scheduling coordination
- Detail orientation
- Problem solving
- Interpersonal communication
- Bilingual French/English
Timeline
Lead Massage Therapist
The Bodhi Spa
07.2024 - Current
Owner/Operator
Eden LLC
09.2020 - 11.2024
General manager
Urban Jungle LLC
04.2018 - 05.2022
Team Lead
The Starfish Pub
03.2017 - 03.2018
Shipping and Receiving Clerk
HILCO
01.2016 - 01.2017
LMT Certificate - Massage Therapy
Lincoln Technical Institute
High School Diploma -
Conservatoire Jacques Thibuad