Cecilia Kong
Piscataway
Summary
Strategic and results-driven Senior Supply Chain Manager with over 7 (six) years of Global Supply Chain experience in Pharmaceutical and Semiconductor Industries. Adept at managing complex supply networks, optimizing processes, and leading cross-functional teams to enhance efficiency and ensure regulatory compliance. Proven expertise in strategic planning, inventory management, and risk mitigation. Skilled in driving cost reductions, improving operational efficiency, and fostering collaborative partnerships to support organizational growth and profitability. Seeking to contribute to Pfizer by leveraging deep industry knowledge and a track record of successful supply chain transformations.
Overview
7
7
years of professional experience
Work History
Global Supply Chain Manager (Head of Supply Chain, Senior Manager)
Aucta Pharmaceuticals
02.2021 - Current
- Leading and managing the end-to-end supply chain operations of commercial products including global sourcing (mainly API), production planning with CMO vendors, international logistics and distributions (including importation and exportation), to ensure seamless delivery of medication products across global markets.
- Representing Commercial Supply Chain both internally with cross-functional colleagues and externally with CMOs, API vendors, Logistics vendors and Commercial Partners that are located across North America, Europe, and Asian countries.
- Demand forecasting and Supply Planning. Driving commercial supply activities for both existed commercial products and new product to be launched. Ensuring robust supply planning is in place, optimising inventory management, along with validating and gaining cross functional alignment and communicating a demand forecast of every commercial product
- International Logistics Management. Managing complex logistics networks to ensure timely and efficient delivery of pharmaceutical products worldwide (Inc Importation, Transportation and Temperature Control solutions etc.), and resolve the issues such as shipment delays, temperature excursions, import/export compliance issues
- Strategic Sourcing and Supplier Management. Establishing and nurture strategic partnerships with key suppliers and vendors globally to secure reliable and cost-effective sources of materials and services, for example key components, API and packaging materials with limited sources。
- Supply risk management. Identifying potential risks to supply shortage and develop mitigation strategies to safeguard supply chain operations and maintain supply continuity for global patients
- Supply Chain Optimisation. Led, develop and implement supply chain strategy to ensure product availability, reduce lead times, improve order delivery efficiency, and optimize costs while maintaining quality and compliance
- Cross Function leadership. Led cross-functional projects and collaborated with cross-functional teams incl. R&D, Manufacturing, Quality Assurance, Regulatory Affairs, and Finance to streamline processes and enhance supply chain efficiency and while ensuring compliance to all applicable laws and regulations
- CCS, Artwork and Labels. Supporting New Product Launch on label text designing, artwork designing of packaging components (Carton, Insert, Shipper Cases etc.), serialisation and aggregation, to ensure compliance with US and international regulations (GMP, FDA, DSCSA for example)
- 3PL management and EDI Setup. Onboarded and 3PL for a NDA product, facilitated EDI setup with Big 3 wholesales (ABC/Cencora, McKesson, Cardinal) in the U.S, achieved in managing and monitoring forecast, order, delivery and inventories.
Sr. Customer Logistics Manager
Infineon Technologies
10.2017 - 02.2021
- Highly experienced in the application of supply chain and logistics management processes and tools
- This includes management systems (EDI/SAP), forecast planning, order management and demand fulfillment, data maintenance, shipping and delivery related matters (incoterms, forwarder, import/export, custom clearance) and reverse logistics (shipment return)
- Led customers’ logistics projects and reduced their costs
- For example, set up and proactively oversaw consignment (CMI and VMI) program from business case initiation to final system/EDI testing, with high customer satisfaction
- Optimised internal supply chain operation by increasing global standardisation and synchronisation
- For instance, as a Regional Logistics Manager, identified differences between regional and global processes, and aligned regional process with global process, also system setting, e.g
- VMI EDI mapping
- Proactively managed tight supply issues to avoid customers experiencing production or manufacturing delays by working with planners on internal production expedition
- Also allocate the supply based on customer’s minimum demand while ensuring high customer satisfaction
- Able to effectively to resolve the crisis and manage escalation with a timely and practical solution
- For instance, when shipment is found damaged/missed/swapped by customer, timely investigate the root cause, meanwhile take prompt remedial action, and also monitor 8D report when necessary
- Capable of properly analysing reports and data to find (potential) issues or improvement
- This ability helps gain an insight of supply planning and customer demand, especially respond to a sudden increase in customer demand and optimise resources of internal supply planning.
Education
Master of Science - Global Supply Chain and Logistics Management
University of Plymouth
Plymouth, the U.K.2017
Bachelor of Business Administration -
University of Emergency Management
Beijing, China2015
Skills
- Advanced proficiency in ERP system incl SAP and Oracle
- Strong analytical and problem-solving skills
- Excellent communication and negotiation abilities
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Pharmaceutical Industry Expertise
- Strategic Sourcing and Procurement
- Inventory management and Optimization
- Demand Forecasting and Supply Planning
- Regulatory Compliance (FDA, NMPA)
- Logistics and Distribution Optimization
- Supplier Relationship Management
- Data-Driven Decision Making
- Cost Reduction Initiatives
- Cross-functional Team Leadership
- Lean Six Sigma Methodologies
- ERP and SCM Software (SAP, Oracle)
- Supply Chain Optimization
Accomplishments
- Built up global supply chain team and systems for Aucta Pharma from ground, and led a global supply chain team based in the U.S. and China to support the supply and logistics of all the commerical productions for both US and China
- Spearheaded the cost-saving of API sourcing for mulitple R&D and commerical products that achieved annual savings up to approx. $500,000
- Developed supply planning model and inventory management process resulting in a 50% increase in operational efficiency and saved the cost of implement of an ERP system
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Global Supply Chain Manager (Head of Supply Chain, Senior Manager)
Aucta Pharmaceuticals
02.2021 - Current
Sr. Customer Logistics Manager
Infineon Technologies
10.2017 - 02.2021
Master of Science - Global Supply Chain and Logistics Management
University of Plymouth
Bachelor of Business Administration -
University of Emergency Management
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