Arelys Torres Sinohui
Maplewood,MN
Summary
I am a responsible person, with experience
in customer service and with the ability to
solve problems. As a recent graduate, I
would love to join a company in which I can
apply all my knowledge and, at the same
time, allow me to develop professionally.
Overview
5
5
years of professional experience
Work History
Staffing Coordinator
Talent Masters Staffing
2022.10 - Current
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Interviewing applicants, processing phone calls and staffing requests for clients and CEO
- Coordinated job postings and advertisements for maximum exposure and response rate.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
Sales Representative
Talent Masters Staffing
2022.10 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending industry events.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Crew Member
McDonald's
2018.06 - 2022.08
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Customer Service Associate
Marshalls
2020.01 - 2021.07
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
North High School
North St. Paul, MN06.2022
Skills
- Applicant Qualification
- Conduct Orientations and Training
- Detailed Questionnaires
- New Hire Onboarding
- In-Person and Telephone Interviewing
- Background Checking
- Organizational Systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Staffing Coordinator
Talent Masters Staffing
2022.10 - Current
Sales Representative
Talent Masters Staffing
2022.10 - Current
Customer Service Associate
Marshalls
2020.01 - 2021.07
Crew Member
McDonald's
2018.06 - 2022.08
High School Diploma -
North High School
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