Cecilia Lopez

• Maintained cleanliness and organization in guest rooms and common areas.
• Utilized cleaning equipment and supplies effectively to ensure high standards.
• Assisted in laundry services, ensuring timely turnaround for guests.
• Followed safety protocols to maintain a safe working environment.
• Communicated with team members to coordinate daily cleaning schedules.
• Reported maintenance issues promptly to ensure guest satisfaction.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Dusted picture frames and wall hangings with cloth.

Gained extensive experience as therapist assistant over many years in office setting.

Guided patients through exercise routines and therapy sessions following car accidents.

Provided support to coworkers by managing phone inquiries and front desk tasks.

Ensured a warm and friendly reception for visitors.

Resolved patient questions efficiently.

Evaluated clients' progress after therapeutic interventions.

• Processed transactions accurately and efficiently, ensuring positive customer experiences.
• Maintained organized cash register area, adhering to cleanliness and safety standards.
• Assisted customers with inquiries and product information, enhancing service quality.
• Learned and applied point-of-sale (POS) systems for transaction processing and inventory management.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Handled cash management responsibilities, including balancing registers at shift end.
• Collaborated with team members to manage peak hours effectively, improving workflow efficiency.