CECILIA MATA ALVARADO
Mount Pleasant
Summary
Detail-oriented Quality Control Inspector with 2 years of experience in documentation, reporting, and compliance. Experienced Scaffolder skilled in building safe scaffolding systems in various conditions. Strong team player dedicated to safety and organization, adept at managing multiple priorities and contributing to team goals.
Overview
12
12
years of professional experience
Work History
Scaffold Carpenter
Brock Contractor at Petrochemicals
Sulphur, LA
07.2025 - 02.2026
- Constructed and assembled scaffolding structures to ensure site safety and compliance with regulations.
- Conducted regular inspections of scaffolding systems, identifying safety hazards and recommending improvements.
- Collaborated with team members to optimize scaffold design for various construction projects.
- Trained junior carpenters on best practices in scaffold assembly and safety protocols.
Brock group contractor at Citgo
02.2025 - 07.2025
- Build Scaffolds as a carpenter class A assembled scaffolding systems using poles, legs, frames, planks, and other components.
- Ensuring Stability made sure the scaffolding is securely anchored and properly supported, often on stable bases.
- Interpret blueprints and specifications to determine the correct dimensions and layout of the scaffolding. working at various heights, using ladders, lifts, or other access equipment.
- Dismantling Scaffolds: disassemble the scaffolding structures after the project is completed.
- Safety and Maintenance:
- Inspecting Scaffolds: regularly inspect scaffolding for damage, wear and tear, and ensure it meets safety standards.
- Repairing and Maintaining: make necessary repairs to scaffolding, addressing issues like loose bolts, damaged planks, or unstable supports.
- Adhering to Safety Regulations: followed all relevant safety guidelines and regulations, including those related to fall protection and equipment handling.
- Identifying Hazards: identify potential safety hazards associated with scaffolding and take steps to mitigate them.
- Working with Safety Equipment: use appropriate personal protective equipment (PPE), such as hard hats, safety harnesses, and gloves.
I&I soft craft solution contractor at Sasol chemical complex lab
12.2024 - 02.2025
- Build Scaffolds as a carpenter class A assembled scaffolding systems using poles, legs, frames, planks, and other components.
- Ensuring Stability made sure the scaffolding is securely anchored and properly supported, often on stable bases.
- Interpret blueprints and specifications to determine the correct dimensions and layout of the scaffolding. working at various heights, using ladders, lifts, or other access equipment.
- Dismantling Scaffolds: disassemble the scaffolding structures after the project is completed.
- Safety and Maintenance:
- Inspecting Scaffolds: regularly inspect scaffolding for damage, wear and tear, and ensure it meets safety standards.
- Repairing and Maintaining: make necessary repairs to scaffolding, addressing issues like loose bolts, damaged planks, or unstable supports.
- Adhering to Safety Regulations: followed all relevant safety guidelines and regulations, including those related to fall protection and equipment handling.
- Identifying Hazards: identify potential safety hazards associated with scaffolding and take steps to mitigate them.
- Working with Safety Equipment: use appropriate personal protective equipment (PPE), such as hard hats, safety harnesses, and gloves.
Manager
Tortas D.F
Mount Pleasant, TX
05.2024 - 01.2025
- Managed operations at Mount Pleasant restaurant location, ensuring smooth service. Main restaurant in Dallas.
- Overseeing daily restaurant operations, including opening and closing procedures.
- Monitored sales and profitability to identify trends and inform operational decisions.
- Managed inventory and ordered supplies to maintain optimal stock levels.
- Ensured customer satisfaction by addressing concerns and enhancing service quality.
Quality Assurance Inspector
Diamond C
Mount Pleasant, TX
08.2023 - 12.2023
- Performed visual inspections and non-destructive tests.
- Reported recurring issues to supervisors and departments, collaborating to identify root causes and implement solutions.
- Discussed quality concerns with production team members to ensure understanding and prompt resolution.
- Utilized calipers and micrometers for precise measurements during inspections.
- Recommended adjustments to assembly and production lines to address persistent product quality issues.
- Removed imperfect products from shipment line.
Scaffold Carpenter
Brown And Root
06.2022 - 01.2023
- Assembled scaffolding at heights, installing tubing, wood plans, and safety measures to ensure safe work environments for construction employees.
- Ensured scaffolds were securely attached to larger structures to promote safety for workers.
- Coordinated transport of heavy materials to construction sites for efficient project execution.
- Assembling piping systems.
- Conducted visual inspections of equipment to maintain operational efficiency and safety standards.
Lead
Big Tex Trailers
10.2021 - 04.2022
- Lead by example and provide coaching to all associates as needed to ensure all policies and procedures are followed.
- Lead daily team meetings and problem-solving sessions.
- Executed team member tasks during vacancies to maintain workflow.
- Support the team members by responding to problems and solving or escalating them.
- Verify safety duties are assigned and completed at the frequency required perform safety talks.
- Ensure a safe working environment exists in the area.
- Execute the production schedule and manage hour by hour chart.
- Responded to team members' issues, resolving or escalating problems to ensure operational continuity.
- Led daily team meetings and facilitated problem-solving sessions to enhance team collaboration.
- Understand and follow company policies.
- Perform team member tasks when team members are vacant.
- Executed additional tasks based on operational needs.
Receiver
Lowes Distribution Center
Mount Vernon, TX
12.2020 - 08.2021
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
Cleaner/Labor
East Texas Trailers
01.2019 - 08.2019
- Knock
- Any bbs on trailer after the welding process.
- Use electric wire brush to clean up any iron dust and discoloration on trailer to ensure effectiveness when painted.
- Use grinder to x any welds.
Customer Service Representative
Teleperformance
01.2017 - 01.2018
- Atención al cliente.
- Cumplimiento eficaz de las tareas asignadas.
- Telephone and email support.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customer.
Customer Service Representative
Teleperformance
09.2013 - 06.2014
- Manage large amounts of incoming phone calls.
- Manejo de sistemas informáticos y tecnológicos.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customer.
Education
GED -
Michigan State University
East Lansing, MI10-2015
Skills
- Quality Inspections
- Defect tracking
- Visual Inspection
- Active Listening
- Patience
- Critical Thinking
- Excellent hand-eye coordination
- Awareness of health and safety
- Good written and verbal communication skills
- Resolved personnel issues
- Mentored and trained new employees
- File Management
- [Software] use
- Quality Control
- Problem Solving
- Time Management
- Ability to work confidently at heights
- Good level of physical fitness
- Ability to understand technical drawings and plans
- Leadership
- Fostered new client relationships
- Led a team
- Interviewed prospective candidates
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Scaffold Carpenter
Brock Contractor at Petrochemicals
07.2025 - 02.2026
Brock group contractor at Citgo
02.2025 - 07.2025
I&I soft craft solution contractor at Sasol chemical complex lab
12.2024 - 02.2025
Manager
Tortas D.F
05.2024 - 01.2025
Quality Assurance Inspector
Diamond C
08.2023 - 12.2023
Scaffold Carpenter
Brown And Root
06.2022 - 01.2023
Lead
Big Tex Trailers
10.2021 - 04.2022
Receiver
Lowes Distribution Center
12.2020 - 08.2021
Cleaner/Labor
East Texas Trailers
01.2019 - 08.2019
Customer Service Representative
Teleperformance
01.2017 - 01.2018
Customer Service Representative
Teleperformance
09.2013 - 06.2014
GED -
Michigan State University
COMMUNITY SERVICE
- Mount Pleasant Youth Soccer Association, Member, Spring Soccer Season, 2023,
- Mount Pleasant Youth Soccer Association, Coach, Fall Soccer Season, 2023,