Cecilia Maynard
Bristol,CT
Summary
Systematic Administrative Assistant with over 3 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of post-secondary education
2
2
years of professional experience
Work History
Clerical Administrative Assistant
Farver & Heffernan, Esq
Hamden, CT
09.2007 - 11.2007
- Provided office administrative support, meet tight deadlines; deliver exceptional telephone, filing, interpersonal and organizational skills.
- Handled confidential information, word processing and WordPerfect.
- Monitored and updated clients’ information and files accurately; copy, print, fax and type letters.
- Managed client calls pertaining to their cases.
- Delivered superior customer service.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
File Clerk
Meryl Anne Spat, Esq
Waterbury, CT
04.2006 - 09.2006
- Monitored and updated clients’ information and files accurately and alphabetically, copy, print and fax; managed client calls; delivered superior customer service.
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Examined, categorized and sorted incoming documents.
Clerical Administrative Assistant
AIG Insurance Company
Brooklyn, NY
03.2004 - 04.2004
- Provided office administrative support, handle confidential information.
- Supplied accurate account information to client inquiries pertaining to their IRA accounts by accessing customer database.
- Created detailed expense reports and requests for capital expenditures.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Data Entry Representative
Stamford Data Processing, Inc
Beacon Falls, CT
10.2002 - 02.2003
- Entered school code information (includes quarterly and annual taxes) into database.
- Entered data utilizing the system with keystrokes of 6,000 numeric and 8,000 alphanumeric.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
Call Center/Customer Service Representative
Protocol Communications, Inc
, CT
01.2002 - 08.2002
- Entered clients’ information into Siebel account files;.
- Administered orders from clients pertaining to Easton Press Catalog.
- Provided immediate and attentive customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
Bachelor’s Degree - Accounting
Post University
01.2019 - 01.2021
Associate Degree - Accounting
Post University
01.2017 - 01.2019
Office Information System Certification - undefined
The Sawyer School
01.2006 - 01.2007
Skills
Process optimization
Timeline
Bachelor’s Degree - Accounting
Post University
01.2019 - 01.2021
Associate Degree - Accounting
Post University
01.2017 - 01.2019
Clerical Administrative Assistant
Farver & Heffernan, Esq
09.2007 - 11.2007
File Clerk
Meryl Anne Spat, Esq
04.2006 - 09.2006
Office Information System Certification - undefined
The Sawyer School
01.2006 - 01.2007
Clerical Administrative Assistant
AIG Insurance Company
03.2004 - 04.2004
Data Entry Representative
Stamford Data Processing, Inc
10.2002 - 02.2003
Call Center/Customer Service Representative
Protocol Communications, Inc
01.2002 - 08.2002
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